Peter Tran
Summary
Entry-level IT professional with AWS Certified Solutions Architect – Associate (SAA-C03) and hands-on experience deploying cloud-based solutions. Skilled in troubleshooting, monitoring, and securing IT systems. Seeking to leverage strong technical foundation and problem-solving ability in a Helpdesk, NOC, or IT Support role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Package Handler
Fedex Express
08.2024 - Current
- Maintained accuracy and efficiency in high-volume logistics environment, ensuring proper handling and timely delivery.
- Monitored workflows and escalated issues for resolution — demonstrating troubleshooting mindset transferable to IT support.
- Consistently adhered to strict safety and compliance standards, aligning with IT security and policy enforcement practices.
Skills
- Cloud Platforms: AWS (EC2, S3, CloudWatch, Route 53, Amplify, CloudFront, IAM), Azure (basic)
- Networking: TCP/IP, DNS, routing, segmentation, packet analysis
- Systems: Windows, PC troubleshooting, system imaging, security hardening
- Tools: Wireshark, Nmap, Netcat
Certification
AWS Certified Solutions Architect – Associate (SAA-C03)
Timeline
Package Handler
Fedex Express
08.2024 - Current
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