Petoria Bernard-Fuimaono

· Coordinating efforts to strengthen young adult sisters.

· Orienting newly called ward Relief Society presidencies.

· Providing ongoing support to ward Relief Society presidencies.

· Teaching principles of ministering, family history, and missionary work.

· Strengthen single adult sisters.

· Speaking in Sacrament meetings and other settings.

· Regularly meeting with the Relief Society presidency and secretary.

· Visiting ward Relief Society meetings.

· Teaching sisters their covenant responsibilities.

· Coordinate monthly activities for ward Relief Society.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Updated account information to maintain customer records.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Maintained up-to-date knowledge of product and service changes.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Verified identification and travel documents to efficiently board passengers for on-time departure.
• Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
• Reviewed and updated customer information to maintain up-to-date records for high-quality service.
• Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
• Understood FAA, TSA and airport regulations and verified compliance.
• Operated aircraft refuelers, tugs and tractors, ground power units and other aircraft ground support equipment.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Assembled pallets and crates for secure transportation of materials.
• Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
• Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 200 daily flights.
• Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
• Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
• Stocked aircraft cabins with necessary equipment and supplies.
• Guided aircraft into and out of parking positions using hand signals.
• Tracked flight schedules to promote on-time landings and avoid loading delays.
• Checked cargo and baggage for security to meet TSA regulations.
• Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
• Maintained clean, orderly work environment free of hazards.
• Operated equipment while observing standard safety procedures.
• Strapped items down over protective padding to secure throughout transportation.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Assisted in receiving, stocking and distribution of merchandise.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Announced flight status updates and information about gate changes over PA system.
• Tagged baggage and routed to appropriate location for loading and screening.
• Checked in luggage and confirmed all carry-on items met federal guidelines.
• Oversaw ticketing, gate and ramp services.
• Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
• Escorted handicapped passengers from terminal to aircraft.
• Educated passengers on safety procedures and provided assistance to disabled passengers
• Rescheduled flights, issued refunds and assisted passengers with alternative travel arrangements.
• Monitored security and maintained operational protocols.
• Prepared detailed passenger manifests and other reports to meet organizational needs.
• Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
• Developed and implemented strategies to minimize customer wait times.
• Monitored and processed ticket sales, refunds and upgrades to meet diverse passenger needs.
• Prepared customer invoices, accepted payments, and processed refund and cancellation requests.

• Coordinated schedules and timelines for events.
• Brainstormed and implemented creative event concepts and themes.
• Managed event logistics and operations.
• Performed event coordination for larger parties and gatherings.
• Hired, trained and supervised volunteers and support staff required for events.
• Communicated with catering, lighting and sound companies to obtain price quotes.
• Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
• Inspected event facilities to confirm conformance to customer requirements.
• Coordinated florists, photographers, and musicians for events.
• Reviewed event bills to confirm accuracy and approve payment.
• Measured and cut lumber according to blueprints, architectural drawings and shop drawings.
• Complied with health and safety standards during work operations.
• Operated band saws, circular saws, planers and sanders to shape and size wood.
• Monitored lumber inventory and work supplies, and maintained functional equipment and machinery.
• Maintained, adjusted and performed safety checks on sawmill equipment.
• Positioned and cut out master or sample patterns with scissors and or knives.
• Computed dimensions of patterns according to sizes.
• Incorporated changes and corrections when making production patterns.
• Traced outlines of paper onto cardboard patterns to cut patterns into parts to create templates.
• Maintained database of available patterns to guide and inspire customers through design process.
• Developed unique patterns and designs to meet customer specifications.

• Inspected merchandise for damage and discrepancies with documentation.
• Prepared boxes, pallets and crates for outgoing shipments.
• Received loads, checked merchandise and tagged with warehouse IDs.
• Picked orders, scanned products and packed boxes.
• Moved shipment materials to and from designated areas using lift and hand trucks.
• Utilized forklift or pallet truck to load, unload, transport and store goods.
• Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
• Assisted customers by answering questions and fulfilling requests.
• Performed cash, card and check transactions to complete customer purchases.
• Sorted and delivered materials to different work areas and staff.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Processed required paperwork to expedite handling of shipped and received goods.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Compared shipping orders and invoices against contents received to verify accuracy.

• Referred inmates to appropriate team members, community agencies and organizations to meet treatment needs.
• Provided leadership, guidance and support to staff members.
• Monitored program performance and outcomes for successful delivery of services.
• Managed volunteer programs focused on providing community services to underserved populations.
• Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
• Partnered with local organizations to expand access to social and community services.
• Developed and maintained logistics workflows, procedures and reports.
• Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
• Monitored and confirmed compliance with safety standards and regulations.
• Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
• Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
• Completed daily work report sheets and delegated tasks to employees.
• Participated in development of correctional policies and procedures.
• Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
• Handled inmate counts and searches for missing inmates.
• Verified all visitors carried proper identification and had no contraband before entering institution.
• Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Organized and detail-oriented with a strong work ethic.
• Worked flexible hours across night, weekend and holiday shifts.
• Developed and maintained courteous and effective working relationships.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.