Petr Tichtchenko
Las Vegas,NV
Summary
Highly experienced and dedicated US Air Force professional with a proven track record of leadership and mentorship, serving at three air force bases and completing 5 deployments since 2007. Expert in programming, scripting and automation with exceptional problem-solving skills, honed through years of experience with end-user devices and networking. Known for innovative thinking and passion for finding smarter, more efficient solutions. A skilled trainer and mentor, with a lifelong interest in Computer Science and strong passion for Artificial Intelligence, continuously seeking opportunities to apply cutting-edge technologies to enhance operations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Vulnerability Management Supervisor
United States Air Force, USAF
06.2023 - Current
- Established a fully operational vulnerability management department, enabling independent operations for 4.5K devices on a military base, previously reliant on another location for cybersecurity oversight.
- Implemented script automated solutions base-wide, resulting in increased efficiency and prompt vulnerability patching.
- Developed and led customized training sessions for 15 personnel while facilitating their enrollment in specialized external courses to enhance expertise.
- Collaborated with cross-functional teams to develop comprehensive strategies for growth and expansion.
- Exceeded performance targets consistently by setting clear expectations, holding staff accountable for results, and providing ongoing support for personal growth.
Communications Focal Point Supervisor
United States Air Force, USAF
07.2022 - 06.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Combat Communications Supervisor
United States Air Force, USAF
03.2017 - 07.2022
- Mentored junior team members in best practices for effective communication, fostering professional development within the department.
- Conducted regular audits of communication channels to identify areas for improvement or optimization.
- Checked equipment for malfunctions and coordinated repair or replacement.
- Provided end-user devices, network services, and satellite communications capabilities for world-wide deployments.
- Provided communications equipment, maintenance and customer support for the deployed locations in Africa, Spain, and Afghanistan.
- Prepared team to Tyndall Air Force Base, Florida to recover communications during Hurricane Michael.
IT Support Technician
United States Air Force, USAF
08.2007 - 03.2017
- Enhanced Air Combat Command (ACC) Headquarters mission by identifying and resolving technical issues promptly and providing customer support.
- Trained new technicians on best practices for system troubleshooting, increasing their productivity and confidence in utilizing technology tools.
- Diagnosed complex technical problems, saving time and resources by providing effective solutions quickly.
- Effectively employed remote support tools for efficient troubleshooting of offsite issues.
- Managed IT asset inventory efficiently, ensuring accurate tracking and timely replacement or upgrades as needed.
- Served as a reliable escalation point for complex technical issues requiring advanced expertise or collaboration with other departments within the organization.
- Developed comprehensive documentation for internal knowledge base, promoting self-service resolution for common issues.
- Implemented security measures to protect sensitive data and prevent unauthorized access or breaches.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured operating systems and applications.
- Developed and implemented preventive maintenance procedures.
Education
Bachelor of Science - Computer Science
Saint Leo University
Florida12.2022
Associate of Science - Information Systems Management
Community College of The Air Force
Montgomery, Alabama06.2015
Skills
- Programming and Scripting
- Managing Operations and Efficiency
- Employee Training
- Team Development
- Staff Management
- Staff Training
- Project Planning
- Customer Service
- Task Delegation
- Documentation And Reporting
- Problem-solving aptitude
- Reliability
Certification
CompTia A+
CompTia Security+
Languages
Russian
Professional Working
Timeline
Vulnerability Management Supervisor
United States Air Force, USAF
06.2023 - Current
Communications Focal Point Supervisor
United States Air Force, USAF
07.2022 - 06.2023
Combat Communications Supervisor
United States Air Force, USAF
03.2017 - 07.2022
IT Support Technician
United States Air Force, USAF
08.2007 - 03.2017
Bachelor of Science - Computer Science
Saint Leo University
Associate of Science - Information Systems Management
Community College of The Air Force
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