Microsoft office
Proven hospitality professional with extensive experience in front office management and guest relations. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating strong multitasking and adaptability skills. Achieved a significant improvement in guest experience through innovative problem-solving and effective staff management.
Proactive and goal-oriented professional. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Guest Relations
Front Office Management
Cash Handling
Time Management
Office Organization
Listening Skills
Mail Sorting
Hospitality services
Problem-solving skills
Verbal and written communication
Appointment Scheduling
Issue handling
Staff Management
Initiative-taking
Travel Coordination
Professionalism
Multitasking
Adaptability
Microsoft office
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