Petra Delacruz

Administrative Assistant

Holy Family Parish

01.2014 - 06.2023

Responsible for providing secretarial and related office services for members of the parish and various other committees and boards
Managed approximately 30 calls daily, greeted and attended to all visitor who come to the parish office
Schedules appointments, manage parish calendar
Managed emails and request for parishioners
Processed weekly cash reports
Established office record-keeping and filing systems: maintained all recording of Sacramental official records
Managed parish software, online calendar and facility use
Oversee the inventory of office supplies-order as needed, processed invoices and mail
Updated census records, Maintained the parish offering envelope system
Coordinated volunteer schedules and fundraising events
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Organized and detail-oriented with a strong work ethic.

Translator

Roseville School District

01.2008 - 01.2009

Translated documents from English to Spanish.
Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.

Pharmacy Technician

Salinas Valley Memorial Hospital

08.2002 - 05.2005

Responsible for the preparation of Intravenous solutions for adults, pediatrics and neonates for multiple hospital rooms
Compound topical, oral and ophthalmic preparations of non-standardized formulations
Fill & exchange unit dose cassettes
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

Summary

Overview

Work History

Administrative Assistant

Translator

Pharmacy Technician

Education

High School Diploma -

Skills

Certification

References

Timeline

Administrative Assistant

Translator

Pharmacy Technician

High School Diploma -

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