Summary

Overview

Work History

Education

Skills

Timeline

Petra Grimes

Bluffton,SC

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

1

1

year of professional experience

Work History

Hostess

Okatie Ale House

2023.08 - 2024.04

Answered customer questions about hours, seating, and menu information.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Aided servers in bussing tables, cleaning tables, rolling silverware, preparing side salads, and cleaning windows and floors.
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

No Degree - N/A

John Paul II Catholic School

Ridgeland, SC

05.2025

Skills

Customer Service
Effective Multitasking
Patience and Empathy
Cleaning and sanitation
Customer service expertise
Greeting guests

Complaint Handling
Table Bussing
Safe Food Handling
Seating arrangements
Front- and Back-of-House Coordination

Timeline

Hostess

Okatie Ale House

2023.08 - 2024.04

No Degree - N/A

John Paul II Catholic School