Petra Nagy
Bergenfield,NJ
Summary
Dynamic Client-focused Licensed Medical Aesthetician with a distinguished understanding of skin health, who has the ability to impress clients by providing outstanding and high quality service with a positive attitude.
Overview
4
4
years of professional experience
Work History
Customer Service Representative/Receptionist
MT Fuji
Hillburn, NY
09.2018 - 04.2021
- Provided outstanding and high quality costumer service
- Presented friendly and caring manner which reflected positively on company
- Managed scheduling appointments, meetings and events
- Maximized satisfaction and retention with proactive attention to individual customer needs
- Exceeded service exceptions by improving times to customer inquiries, orders and questions
- Handled high volume calls on daily basis, booked reservations and responded to inquiries
- Successfully managed multiple projects simultaneously
- Addressed customer concerns in effective manner
- Greeted customers with delightful attitude
Salon Manager/ Tanning Consultant
Tan Tastic Salon
Dumont, New Jersey
01.2018 - 09.2018
- Provided knowledge of marketing and sales in tanning business
- Provided new customers with tanning procedure and skin treatment training
- Advised and helped clients to address their need and understand their skin/health condition
- Exceeded monthly tanning product and membership sale quotas.
- Managed tanning beds through computer system and provided spray tan for clients
- Provided high level of customer service in salon assisting customer needs
- Educated clients on health and safety of tanning facilities and procedures.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Updated computer system with client schedules, inventories and spa information.
Hospitality Management/Hostess
The Columbia
01.2017 - 12.2017
- Trained in hospitality management
- Managed high volume calls on daily basis and addressed costumer concerns in effective manner
- Successfully worked with restaurant staff to create unique dining experiences and upholding high quality standards
- Managed scheduling appointments, meetings and events
- Planned service work flows, coordinated dining room staff, and managed reservations.
- Booked reservations and responded to inquiries
- Planned service work flows, coordinated dining room staff, and managed reservations
- Greeted customers with delightful attitude
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
Education
Certified Medical Aesthetician - Comprehensive Study of Skin Care
Christine Valmy International School For Esthetics, Skin Care & Makeup
New York, NY06.2022
High School Diploma -
Bergenfield High School
Bergenfield, NJ2016
Skills
- Ability to provide outstanding and high quality service
- Ability to deliver excellent experience to all clients with friendly and caring manner
- Positive attitude that is maintained even under intense pressure
- Managing client needs and ensuring company meets expectations
- Skillful in adapting well-spoken communication style to interact with variety of personality types
- Bilingual (English and Hungarian)
- Effectively working with others in order to established amazing teamwork
- Well organized and detail oriented (with attention to detail exceptional problem solving skills)
- Long history of offering highest level of service both face to face, online and over phone
Timeline
Customer Service Representative/Receptionist
MT Fuji
09.2018 - 04.2021
Salon Manager/ Tanning Consultant
Tan Tastic Salon
01.2018 - 09.2018
Hospitality Management/Hostess
The Columbia
01.2017 - 12.2017
Certified Medical Aesthetician - Comprehensive Study of Skin Care
Christine Valmy International School For Esthetics, Skin Care & Makeup
High School Diploma -
Bergenfield High School
Similar Profiles
Rian CunninghamRian Cunningham
Host at Mt. Fuji Hibachi & Asian BistroHost at Mt. Fuji Hibachi & Asian Bistro
Xannie BarcombXannie Barcomb
Server at Mt. Fuji Hibachi And Sushi BarServer at Mt. Fuji Hibachi And Sushi Bar
Ella MaebertElla Maebert
Restaurant Hostess at Mt. Fuji SushiRestaurant Hostess at Mt. Fuji Sushi