Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessDevelopmentManager
Petra Navarro

Petra Navarro

Wellington,FL

Summary

For the past three years, I have worked as an accounting assistant, specializing in IRS income tax preparation, bookkeeping, and maintaining account ledgers. My responsibilities included accurately preparing and filing income tax returns, ensuring compliance with IRS regulations. Additionally, I managed bookkeeping tasks, such as recording financial transactions, reconciling bank statements, and maintaining detailed account ledgers. Through my role, I developed strong analytical skills, attention to detail, and proficiency in accounting software, enabling me to support the financial health and accuracy of the organizations I worked with TusTaxes, LLC

Overview

3
3
years of professional experience

Work History

Account Manager

TusTaxes, LLC
06.2020 - 06.2023
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.

Education

Bachelor Of Science - Accounting And Finance

UTEL University
Mexico Beach, FL
05.2024

Diploma - Real Estate

Gold Coast School
Lantana, Fl
11.2017

Skills

  • Account Management
  • Customer Service
  • Teamwork and Collaboration
  • Client Relations
  • Client Relationship Management
  • Relationship Building
  • Customer Satisfaction

Languages

Spanish
Native or Bilingual

Timeline

Account Manager

TusTaxes, LLC
06.2020 - 06.2023

Bachelor Of Science - Accounting And Finance

UTEL University

Diploma - Real Estate

Gold Coast School
Petra Navarro