Petra Vargas
Mission ,Tx
Summary
Proven efficiency in requisition processing and exceptional phone reception skills, demonstrated at J & Air Conditioning. Expertly managed inventory, streamlined office operations, and enhanced communication channels. Achieved significant improvements in accounts reconciliation and office supply management, ensuring optimal productivity and cost-effectiveness.
Overview
38
38
years of professional experience
Work History
Secretary
J & Air Conditioning
Mission , Tx
07.2000 - Current
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Maintained inventory of office supplies and placed orders when necessary.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Updated contact lists on a regular basis; created new contacts as needed.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Assisted with accounts receivable and accounts payable functions.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Handled incoming calls and directed callers to appropriate department or employee.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Pharmacy Technician
HEB Pharmacy
McAllen, TX
08.1987 - 07.2000
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Entered prescription information into computer databases.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Maintained proper storage and security conditions for drugs.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Received payment from customers and processed credit card transactions when necessary.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Managed medication inventory, including ordering and restocking medications as necessary.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Organized work areas so that everything was easily accessible when needed.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Restocked shelves with new supplies of medications as needed.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Assisted in training new employees on pharmacy procedures.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
McAllen Memorial High School
McAllen, TX06-1988
Some College (No Degree) -
South Texas College
McAllen, TXSkills
- Requisition processing
- Letter writing
- Office correspondence
- Phone reception
- Inventory purchasing
- Account reconciliations
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Secretary
J & Air Conditioning
07.2000 - Current
Pharmacy Technician
HEB Pharmacy
08.1987 - 07.2000
High School Diploma -
McAllen Memorial High School
Some College (No Degree) -
South Texas College
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