Petrice Caddell
Office Receptionist
Pinehurst,NC
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist that works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
6
6
years of professional experience
Work History
Office Coordinator
Max Motion Physical Therapy
Pinehurst, NC
12.2020 - Current
- Greet each patient that enters the clinic in a friendly and welcoming manner.
- Maintain a pleasant and consistent flow in the clinic, answer phones promptly and courteously.
- Provide instructions and assistance as to completion of required paperwork for new patients
- Collect copayments
- Balance daily cash and collections.
- Maintain an orderly and organized work station
- Verify insurance coverage for patients receiving treatment
- Communicate effectively with fellow employees, physician offices, patients and insurance companies
- Perform all other duties/responsibilities as assigned.
Security Guard Officer
Admiral Security
Pinehurst, NC
10.2019 - 12.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
- Patrolled and monitored premises in company vehicle
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Reported suspicious activities and persons to law enforcement.
- Secured doors in office and main building.
Cashier
Food Lion
Pinehurst, NC
03.2016 - 01.2020
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Assisted cashier team with resolving problems and maintaining efficiency.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Some College (No Degree) -
Sandhills Community College
Pinehurst, NCSkills
Office management
Records management
Scheduling
Bookkeeping
Administrative support
Timeline
Office Coordinator
Max Motion Physical Therapy
12.2020 - Current
Security Guard Officer
Admiral Security
10.2019 - 12.2020
Cashier
Food Lion
03.2016 - 01.2020
Some College (No Degree) -
Sandhills Community College