PETRICE GOLDING-THOMAS
Brooklyn,NY
Summary
Competent Accounts Receivable Specialist bringing 6 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
13
13
years of professional experience
Work History
Accounts Receivable Specialist
Superior Honda Parts
04.2015 - 08.2022
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Developed and maintained positive relationships with clients to maximize collections.
- Generated monthly accounts receivable reports to submit developments for management review.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
Customer Service Representative
Superior Bikes And Parts Limited
12.2021 - 07.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Processed customer service orders promptly to increase customer satisfaction.
TELLER
SAGICOR LIFE JAMAICA LIMITED
02.2014 - 11.2014
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Car Park Attendant
NORMAN MANLEY INTERNATIONAL AIRPORT
05.2009 - 04.2010
- Answered general questions about parking fees, facilities, and directions.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
Education
BBA - Business Administration And Management
UNIVERSITY OF TECHNOLOGY
237 OLD HOPE ROAD,KINGSTON JAMAICA08.2013
Skills
- Customer Notifications
- Till Counting
- Billing Dispute Resolution
- Fiscal Reporting
- Credit and Collections
- Adjustment Posting
- Statement Issuing
LISTENING TO MUSIC AND DANCING
IN MY SPARE TIME I LIKE TO LISTEN TO R&B AND SOUL MUSIC. I LIKE TO DANCE AND SING IN MY OWN NOT SO CUTE VOICE BUT I REALLY ENJOY DOING BOTH.
Timeline
Customer Service Representative
Superior Bikes And Parts Limited
12.2021 - 07.2022
Accounts Receivable Specialist
Superior Honda Parts
04.2015 - 08.2022
TELLER
SAGICOR LIFE JAMAICA LIMITED
02.2014 - 11.2014
Car Park Attendant
NORMAN MANLEY INTERNATIONAL AIRPORT
05.2009 - 04.2010
BBA - Business Administration And Management
UNIVERSITY OF TECHNOLOGY
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