Petrice Hughey
Eastpointe,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Manager, Academic Administration
Wayne State University
11.2010 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed detailed plans based on broad guidance and direction.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
Education
Bachelor of Arts - Psychology
Wayne State University
Detroit, MI05.2010
Skills
- Team Leadership
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Operations Management
- Customer Service
- Decision-Making
- Computer Skills
- Problem Resolution
- Work Planning and Prioritization
- Training
- Professional and Courteous
- MS Office
Timeline
Manager, Academic Administration
Wayne State University
11.2010 - Current
Bachelor of Arts - Psychology
Wayne State University
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