Petrice Johnson
West Valley City,UT
Summary
Proven HR professional with a track record of streamlining processes and enhancing efficiency at Granger Medical Clinic. Expert in benefits administration and employee relations, adept at coordinating open enrollment and managing compliance. Demonstrates strong Microsoft Office skills and a commitment to improving employee satisfaction and workplace productivity.
Overview
16
16
years of professional experience
Work History
Benefit Coordinator/Leave Specialist
Granger Medical Clinic
10.2021 - Current
- Collaborated with HR team members to integrate benefits information into new hire orientation programs.
- Managed benefit enrollment periods, ensuring timely and accurate updates to employee records.
- Streamlined benefit administration processes for increased efficiency and reduced errors.
- Supported employees during life events that required updating or changing their benefits elections, such as marriage or the birth of a child.
- Educated new hires about different benefit plans.
- Collaborated closely with payroll departments to ensure accurate payment adjustments were made for employees taking unpaid or partially paid leaves of absence.
- Guided employees through the FMLA process to ensure proper documentation was submitted, protecting their rights and benefits during medical leaves.
- Assisted in the creation of employee wellness programs to promote overall well-being and reduce the need for medical leaves of absence.
- Administered employee benefits programs and assisted with open enrollment.
HR Generalist
Granger Medical Clinic
09.2019 - 09.2020
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Improved office efficiency by effectively managing internal communications and correspondence.
Sleep Study Coordinator
Granger Medical Clinic
06.2018 - 09.2019
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Managed patient registration process, confirming data accuracy and completeness.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
General Manager
Charming Charlie
04.2015 - 06.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Collaborated with cross-functional teams to develop innovative solutions.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
Assistant Operations Manager
World Duty Free Group
05.2008 - 04.2015
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with General Manager in different operational issues and promotional activities.
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Education
High School Diploma -
Granite Peaks Lifelong Learning
Salt Lake City, UT03.2024
Skills
- Microsoft Office
- Compliance knowledge
- Employee Relations
- Benefits Administration
Timeline
Benefit Coordinator/Leave Specialist
Granger Medical Clinic
10.2021 - Current
HR Generalist
Granger Medical Clinic
09.2019 - 09.2020
Sleep Study Coordinator
Granger Medical Clinic
06.2018 - 09.2019
General Manager
Charming Charlie
04.2015 - 06.2018
Assistant Operations Manager
World Duty Free Group
05.2008 - 04.2015
High School Diploma -
Granite Peaks Lifelong Learning
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