Petrina Moon
Charlotte,USA
Summary
Expertise in business management, business administration, inventory control, and human resources, driving process improvements to enhance compliance and efficiency. Strong background in team leadership, fostering collaboration and innovation while maintaining high standards in operational management and employee development.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Inventory Control Supervisor
Staples
Lithia Springs, GA
06.2023 - 05.2026
- Managed inventory levels to ensure optimal stock availability and minimize excess through precise tracking.
- Utilize inventory software to monitor stock trends, enhancing forecasting accuracy and decision-making
- Coordinated periodic cycle counts to enhance inventory accuracy.
- Collaborate with the team to address inventory discrepancies and ensure that records and accountability are accurate
- Adjusted stock levels in response to fluctuations in demand and supply chain disruptions.
- Reviewed inventory stocking levels and helped coordinate return or transfer of excess inventory.
- Conducted interviews and evaluated candidates for various roles within the organization.
- Trained recruiting team on best practices and effective interviewing techniques.
- Conducted interviews and assessed applicants' qualifications, skills, experience, and fit for positions.
Spa Manager and Master Lash Artist
DekaLash
Atlanta, GA
05.2019 - 05.2023
- Led spa operations and lash artistry, elevating client satisfaction
- Implemented innovative techniques, resulting in enhanced service quality and repeat bookings
- Optimized scheduling and resource allocation, boosting productivity
- Trained and mentored junior staff, fostering a high-performing team environment
- Ensured meticulous adherence to hygiene standards and safety protocols
- Maintained accurate client records and inventory, minimizing waste and errors
- Fostered strong team relationships, improving staff retention
- Coordinated with suppliers to ensure timely delivery of premium lash products and equipment
- Implemented data-driven strategies to streamline operations and minimize waste
- Created job postings, tracked applicants and maintained applicant database.
- Identified, screened and interviewed potential employees.
District Manager
Scripps Media
Anderson, SC
06.2014 - 05.2019
- Spearheaded district operations, driving revenue growth and market share expansion
- Led district operations, optimizing performance and driving revenue growth
- Implemented strategic initiatives that significantly boosted market share and customer satisfaction
- Conducted analyses to inform decision-making and optimize resource allocation
- Developed and executed long-term strategic plans that aligned with company objectives and sales
- Anticipated industry shifts, positioning the district for sustainable growth
- Fostered collaborative environment across multiple teams, enhancing cross-functional communication and supporting productivity
- Mentored staff to achieve individual and collective goals
- Facilitated regular meetings with management to discuss operational challenges and solutions.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Led district operations across multiple media outlets to ensure optimal performance.
Process Compliance Analyst and Team Lead in Customer Care
Assurant Specialty Property
Atlanta, GA
05.2005 - 06.2014
- Conducted quality audits, identified process inefficiencies, and implemented corrective measures, enhancing compliance standards
- Streamlined compliance procedures, reducing audit turnaround time and improving overall departmental efficiency by a substantial margin
- Fostered cross-functional partnerships to align quality objectives with business goals, enhancing compliance adherence
- Meticulously analyzed compliance data, identifying trends and potential risks, thereby fortifying the company's regulatory standing
- Enhanced risk detection accuracy through refinement of policy models
- Implemented advanced data analysis tools for fraud detection
- Developed and implemented new quality assurance protocols, leading to a marked improvement in customer satisfaction and operational excellence
- Executed process improvements to enhance operational efficiency
- Upgraded reporting methods to provide clearer quality control insights
- Led team in successfully implementing new compliance standards
Education
Bachelor of Arts - Business Management
Strayer University
GeorgiaAssociate of Arts - Business Administration
Strayer University
GeorgiaSkills
- Compliance management
- Interview techniques
- Candidate sourcing
- Talent assessment
- Benefits administration
- Recruitment planning
- Workforce management
- Benefits administration
- Inventory and auditing
- Warehouse operations
- Logistics coordination
- Purchasing
- Supply chain management
- Materials handling
- Quality control
- Process improvement
- Performance reporting
- Client relationship development
- Customer relationship management
- Inventory management
- Workforce management
- Employee onboarding
- Staff evaluation
- Computer literacy
- CRM system proficiency
- ERP systems
- Process documentation
- Cross-functional collaboration
- Client services
- Spa operations
Certification
Driver's License
Additional Information - Authorized To Work
US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Inventory Control Supervisor
Staples
06.2023 - 05.2026
Spa Manager and Master Lash Artist
DekaLash
05.2019 - 05.2023
District Manager
Scripps Media
06.2014 - 05.2019
Process Compliance Analyst and Team Lead in Customer Care
Assurant Specialty Property
05.2005 - 06.2014
Bachelor of Arts - Business Management
Strayer University
Associate of Arts - Business Administration
Strayer University