Summary
Overview
Work History
Education
Skills
Corecompetenciesskills
Certification
Timeline
Intern
Petrina Sutton

Petrina Sutton

Bluffton,SC

Summary

Experienced Executive Assistant Property Manager with a South Carolina Property Managers License, currently contributing to the success of a property management firm. With over 25 years of professional experience in diverse business environments, I have honed my skills and consistently exceeded expectations. Eager to advance my career in a dynamic setting that fosters growth and allows me to showcase adaptability, task accomplishment, and goal achievement abilities.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Assistant Property Manager /Administrative Executive Assistant

The Richardson Group
12.2021 - Current
  • Perform general clerical duties from filing, faxing, mail distribution, email correspondences, implemented a digital filing system, manage sensitive executive communications, create and update call center directory and recordings to direct calls internally and externally
  • manage Calendars for COO, efficient prioritization of appointments, organize travel and itineraries , provide strategic support to the Chief Operating Officer
  • Creating and processing of Commercial / Residential Leases, create and maintain Tenant files for all Tenants with lease information, handle all correspondences
  • Keeping track of Sales Tax reports, Certificates of Insurance, Annual increase rent for tenant leases, resolving any tenant issues by submitting tickets for maintenance, updating tenant information and files, post policies and rules in common areas for tenant review.
  • Process AP/AR, creating Invoices from data received from different entities to keep track of sales
  • Assisting with employee payroll, assist with Human Resources duties such as E-Verification for new Employees work authorization, organizing and maintaining confidential employee information and files i.e, W9’s, bank deposit information
  • Monitor company petty cash spending and activity
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Respond to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Processed security deposit refunds.

Senior Vacation Specialist

The Sea Pines Resort
03.2016 - 12.2021
  • Sales for booking Forbes 4 star Hotel reservations with certification in Forbes 5 Star training procedures
  • Assisting Guests with planning for their family vacations, family vacation reunions, wedding anniversaries, honeymoons, golf group outings, corporate outings
  • Booking reservations for Hotel, Vacatin rental accommodations and golf tee times
  • Group sales and bookings for weddings, Family reunions and golf outings
  • Customer Service, manage billing and payments for Guests and owners
  • Front Desk support with checking in guests, maintenance issues or any guest related issues

Property Management Administrative Assistant

Associa
09.2019 - 04.2020
  • Manage daily operational tasks for the executive suite, ensuring smooth and efficient office functionality, Faxing, filing, outlook correspondence
  • Act as primary point of contact for internal and external communications
  • Assist with resolving issues for homeowners and tenants, Entering / processing work orders for maintenance issues and contacting appropriate vendor
  • Create packets for community board meeting, gathering financials, attending Annual Board Meeting for set up and distribution of packets
  • Processing of ARB and ARC applications, ensuring homeowners have submitted the proper documents for approvals, assist with violations in communities with community Rules & Regulations

Sales Agent / Group Coordinator

Rendezvous Travel
05.2007 - 08.2016
  • Sales and bookings of Social Groups for travel excursions
  • Inbound and outbound calls
  • Manage billing and payments for many groups, making sure everyone in a group has paid their fee for said trip or excursion
  • Handle all office tasks and provide customer service
  • Reconciliation of Amex statements
  • Process orders for marketing, magazines creating flyers for various events

Executive Administrative Assistant

SC Home Designs
10.2004 - 05.2007
  • Coordinate with project managers for scheduled jobs, handle payments and collect payments from clients, copy plans to send out to PM or architects
  • Answered high volume of phone calls and email inquiries, Distribution of mail, all office tasks
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Manage office assistants with phones calls, customer complaints
  • Facilitated training and onboarding for incoming office staff.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Education

High School Diploma -

Stanford C. Calhoun
Merrick, NY

Skills

  • Honest / Loyal / Reliable / Hard working / Responsible
  • Attentive to detail / Time Management / Organization
  • Ability to adapt quickly / Communication
  • Problem-solving / Ability to Multi-task
  • Sales / Customer Service
  • Accounts Payable / Accounts Receivable
  • Outlook / Microsoft Office / Excel / Quickbooks / Adobe Acrobat
  • Human Resource Knowledge
  • Licensed South Carolina Property Management

Corecompetenciesskills

  • Honest / Loyal
  • Reliable / Hard working
  • Responsible
  • Attentive to detail
  • Time Management
  • Organization
  • Ability to adapt quickly
  • Communication
  • Problem-solving
  • Ability to Multi-task
  • Licensed South Carolina Property Management
  • Sales / Customer Service
  • Accounts Payable/Receivable
  • Outlook
  • Microsoft Office
  • Excel
  • Quickbooks
  • Adobe Acrobat
  • Human Resource Knowledge

Certification

  • Notary Public - South Carolina Secretary of State.
  • Property Management Certification (PMC) - South Carolina

Timeline

Assistant Property Manager /Administrative Executive Assistant

The Richardson Group
12.2021 - Current

Property Management Administrative Assistant

Associa
09.2019 - 04.2020

Senior Vacation Specialist

The Sea Pines Resort
03.2016 - 12.2021

Sales Agent / Group Coordinator

Rendezvous Travel
05.2007 - 08.2016

Executive Administrative Assistant

SC Home Designs
10.2004 - 05.2007

High School Diploma -

Stanford C. Calhoun

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Petrina Sutton