Dynamic administrative professional with extensive experience at Columbia University, adept in Microsoft Office Suite and project planning. Excelled in strategic meeting orchestration and cross-functional team leadership, significantly enhancing operational efficiency. Proven track record in improving stakeholder engagement and implementing various strategic plans, showcasing strong problem-solving and interpersonal communication skills.
Overview
27
27
years of professional experience
Work History
Special Assistant to the President & CEO
BRC
New York, NY
05.2023 - 12.2024
Support the CEO and Executive Management team with orchestrating strategic meetings, including agenda setting and tracking of priority issues for follow-up.
Manage and support the Board of Directors, coordinate board meetings, committee meetings, create board books, prepare materials for board meetings, create presentations, and set up facilities for events.
Take meeting minutes for all board meetings and executive management meetings.
Attend meetings with and on behalf of the CEO and Executive Management team, and maintain post-meeting debriefs, notes, and confirm follow-up on critical issues, including communicating with relevant and impacted leaders to ensure affected program areas are informed and take action as needed on issues raised.
Manage the agenda for Executive Management team meetings to bring together executive leadership to optimize coordination and considered decision-making, and note critical decisions and action items.
Support relationships cross-functionally to troubleshoot bottlenecks, improve teamwork, and enhance cross-team collaboration and communication across the organization.
Build and develop relationships with teams and employees for increased efficiency, engagement, and effective responsiveness in existing operations.
Maintain confidentiality and sensitive information discussed by the CEO, Executive Management Team, and Board of Directors.
Plan and execute the development and implementation of the DEI strategy for the organization, including supporting the staff-led DEI Committee leadership.
Perform other duties as assigned.
Director, Administrative Services
Columbia University, Manhattanville Development Group
New York, NY
12.2006 - 05.2023
Develop internal office policies and procedures, and manage a group of Administrative Coordinators, fielding office telephone calls and following up on all aspects of ongoing projects, including conversations with clients, contractors, vendors, and government agencies.
Manage the department's operating budget and various project budgets by developing and analyzing spend-tracking spreadsheets, and monitoring expenses.
Interface and work closely with the Finance and Administration group to manage the department's financial resources.
Spearhead the hiring process for the Manhattanville team; work with Finance and Administration regarding salaries and compensation, staffing plan, timing, outside contractors, vendors, etc.
Review and analyze real estate documents, vendor contracts, and internal reports, etc.
Manage, review, and oversee the Real Estate/Facilities document management program.
Draft presentations, disseminate information to staff, organize departmental meetings, and execute special projects and/or duties as assigned, working closely with the Vice President and the Manhattanville Executive Team.
Manage client relationships to ensure a smooth transition for the client during the fit-out, move, and occupancy process.
Support clients by managing building operations.
Develop and implement standard business practices for client transition.
Assist in achieving the University's minority, women and local business and workforce goals
Assist the Vice President and Manhattanville Executive Team in daily activities, managing a fast-paced office of 35 staff in a professional, sophisticated, and efficient manner.
Create and develop a yearlong internship program for graduate and undergraduate students, supervising 7 to 10 interns each year.
Serve as a member of the University Sustainability Committee, responsible for decreasing the University's paper usage by 20%, and developing other programs to increase the goals of recycling and reusing.
Facilities Associate
Time Warner
New York, NY
08.2001 - 12.2006
Company Overview: Corporate Real Estate and Facilities Department.
Reviewed vendor contracts to manage the Time Warner Food Service and Conference Center, to ensure compliance with all terms of the agreement.
Analyzed real estate documents, such as contracts, term sheets, and invoices, for pricing accuracy.
Developed a plan to ensure that all pantries are stocked, and billed accurately.
Oversee the Real Estate and Facilities document management program.
Respond to all building inquiries from outside of the Time Warner Center.
Monitored the ongoing service agreement with vendors for repairs of equipment located at One Time Warner Center.
Track repetitive repairs, and make recommendations for replacement when necessary to ensure client satisfaction.
Managed administrative staff, oversaw and tracked all vacation, personal, and sick time for the Real Estate/Facilities Department, and coordinated coverage, managing an office of 25 staff members.
Managed departments' meeting room space and workrooms, as well as served as liaison with various vendor representatives regarding purchases, repairs, and maintenance agreements.
Switch out equipment between departments as needed to keep business operations running smoothly.
Department Coordinator/Senior Executive Assistant
Time Warner
New York, NY
08.2001 - 12.2006
Company Overview: Corporate Real Estate and Facilities Department.
Maintained the schedule and managed the calendar for department leadership; scheduled meetings and booked conference rooms.
Prepared correspondences, reports, and presentations; prepared and processed expense reports; maintained files.
Created and maintained all travel itineraries for the Vice Presidents, as requested, as well as for other senior executives and members of the project team, as required.
Maintained telephone, photocopy machine, fax machine, computer, printer, and other equipment used by the team.
Managed department activities: staff meetings, off-site retreats, team-building retreats, etc.
Stayed informed of all company-related administrative policies, and served as a liaison to the team on necessary policy issues, providing information on these policies to the department.
Processed department bills in accordance with company policies.
Stocked and ordered on a timely basis, appropriate office supplies.
Handled sensitive information with prudent judgment and discretion; prioritized emails and notified senior executives of any items requiring immediate attention.
Maintained open lines of communication with members of the team, including Vice Presidents, Directors, division heads, consultants, and vendors.
Executive Assistant
Xceed Inc.
New York, NY
06.2000 - 08.2001
Company Overview: Business Development.
Served as assistant to the Chief Executive Officer, Chief Financial Officer, Chief Legal Officer, and Executive Vice President.
Assisted in shareholder relations.
Coordinated board meetings and conferences.
Served as a key liaison between clients and the company, fielding questions and responding to inquiries.
Reviewed vendor invoices and initiated payment.
Managed travel, calendar, and expense reports for chief executives, as well as preparing correspondences, reports, and presentations for external activities.
Administrative Assistant
CBS Corporation
New York, NY
07.1999 - 06.2000
Company Overview: CBS Internet Group.
Served as assistant to the President, Vice President/General Manager, and other department leadership of CBS Internet Group.
Reviewed potential clients' websites, content information, contracts, and proposals.
Responsibilities included scheduling meetings and activities (such as offsite retreats and seminars); scheduling appointments, conferences, and video/teleconferences; preparing reports and presentations; drafting correspondence; developing travel itineraries; making travel arrangements; initiating and processing expense reports; processing weekly payroll; maintaining files; interacting with internal and external contacts; welcoming and greeting guests; managing mail; and contributing to team effort.
Research Assistant
University of Nebraska-Lincoln
01.1998 - 05.1999
Company Overview: Law, Psychology.
Research responsibilities included participating in and overseeing database entry and maintenance, field calculations, and data interpretation.
Completed research as part of a large, federally funded project entitled 'Daubert: Courtroom Usage of Scientific Evidence.'
Education
Master of Science - Negotiations and Conflict Resolution
Columbia University
12.2026
Bachelor of Arts - Psychology
University of Nebraska-Lincoln
05.1999
Skills
Administrative support specialist
Proficient in Microsoft Suite: Word, PowerPoint, Outlook, Excel, Visio, and Microsoft Project
Schedule and calendar planning, and management
Videoconference preparation
Travel arrangements
Project planning and oversight
Extensive experience with a variety of research
Presentation development
Interpersonal communication skills, excellent customer service skills, and strong problem-solving abilities
Staff management and policy enforcement
Expense reporting
References
References available upon request.
Timeline
Special Assistant to the President & CEO
BRC
05.2023 - 12.2024
Director, Administrative Services
Columbia University, Manhattanville Development Group
12.2006 - 05.2023
Facilities Associate
Time Warner
08.2001 - 12.2006
Department Coordinator/Senior Executive Assistant
Time Warner
08.2001 - 12.2006
Executive Assistant
Xceed Inc.
06.2000 - 08.2001
Administrative Assistant
CBS Corporation
07.1999 - 06.2000
Research Assistant
University of Nebraska-Lincoln
01.1998 - 05.1999
Master of Science - Negotiations and Conflict Resolution
Columbia University
Bachelor of Arts - Psychology
University of Nebraska-Lincoln
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