Summary
Work History
Education
Skills
Timeline
Generic

Petrina Washburn

Ardmore,OK

Summary

Dynamic Tax Compliance Audit Specialist with a proven track record at Chickasaw Nation Division of Commerce, leveraging advanced Excel skills and effective communication to enhance audit processes. Recognized for improving risk assessment capabilities and fostering a culture of accountability, driving significant process improvements and ensuring compliance with regulatory standards.

Work History

Tax Compliance Audit Specialist

Chickasaw Nation Division of Commerce
  • Reduced financial discrepancies by conducting thorough internal audits and identifying areas for improvement.
  • Improved risk assessment capabilities by incorporating data analytics tools into the audit process, enabling precise identification of high-risk areas warranting further examination.
  • Efficiently managed multiple concurrent audit projects, ensuring timely completion without sacrificing quality or attention to detail.
  • Mitigated potential conflicts of interest through careful review and approval of related party transactions.
  • Improved communication between departments by collaborating on cross-functional audits and addressing shared concerns.
  • Promoted a culture of accountability within the organization by consistently enforcing established policies and procedures during audits.
  • Demonstrated adaptability as an Audit Specialist by effectively managing shifting priorities in response to evolving organizational needs.
  • Expedited resolution of identified issues by communicating actionable recommendations to responsible parties in a clear, concise manner.
  • Maintained professional development as an Audit Specialist by staying current on industry trends, regulations, and best practices relevant to the field.
  • Facilitated process improvements by analyzing workflow inefficiencies identified during audits, recommending solutions tailored to specific departmental needs.
  • Safeguarded sensitive information throughout the audit process by adhering to strict confidentiality protocols.
  • Contributed to the ongoing evolution of the organization''s audit program by participating in regular process evaluations and suggesting areas for enhancement.
  • Identified various risks and errors to propose corrective action to decision makers.
  • Followed established auditing processes to meet internal and regulatory requirements.

Medical Support Technician

Chickasaw Nation Department Of Health
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal patient outcomes.
  • Improved patient satisfaction by addressing concerns promptly and offering emotional support during challenging situations.
  • Enhanced patient experience by providing compassionate and efficient medical support services.
  • Streamlined clinic operations for improved patient care through effective scheduling and organization of medical supplies.
  • Promoted a culture of safety within the clinic by adhering to established infection control protocols and reporting potential hazards or areas for improvement as needed.
  • Managed telephone communications to relay information and connect callers to staff.
  • Oriented and trained new staff on proper procedures and policies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.

Safety Specialist

Chickasaw Nation Division OfCommerce
  • Led training courses for employees at all levels.
  • Investigated accidents and incidents, recommending corrective actions to prevent future occurrences.
  • Increased employee awareness of safety protocols by creating engaging educational materials and presentations.
  • Provided timely guidance and support for employees involved in accidents or near misses, facilitating speedy recovery and return-to-work efforts when appropriate.
  • Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
  • Collaborated with management to develop and enforce safety policies and procedures, resulting in a safer work environment.
  • Wrote reports outlining safety issues and potential correction options.
  • Created a culture of accountability within the organization by enforcing strict adherence to safety guidelines and fostering open communication among employees regarding concerns or incidents.
  • Gathered information, prepared reports, and drafted correspondence related to cases.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Recognized, documented, and advised on removal of hazards.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.

Retail Sales Associate

Chickasaw Nation Division of Commerce
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Greeted customers and provided outstanding customer service.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.
  • Coordinated with stock team to expedite restocking of high-demand items.

Education

High School Diploma -

Ardmore High School
Ardmore, OK

Skills

  • Advanced Excel
  • Continuous improvement mindset
  • Business process analysis
  • Financial statement analysis
  • Microsoft Excel proficiency
  • Teamwork
  • Customer service
  • Time management
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication

Timeline

Tax Compliance Audit Specialist

Chickasaw Nation Division of Commerce

Medical Support Technician

Chickasaw Nation Department Of Health

Safety Specialist

Chickasaw Nation Division OfCommerce

Retail Sales Associate

Chickasaw Nation Division of Commerce

High School Diploma -

Ardmore High School
Petrina Washburn