Petros Arzumanyan
Bakersfield,CA
Summary
Results-driven automotive adjuster with expertise in claims evaluation, settlement negotiation, and compliance management. Known for effective communication and attention to detail, delivering accurate assessments and timely resolutions.
Overview
23
23
years of professional experience
Work History
Automotive adjuster
All season autobody and paint
Los Angeles, California
03.2023 - 12.2025
- Evaluated claims for property damage and liability disputes.
- Conducted thorough investigations to gather relevant information.
- Collaborated with policyholders to understand claims details.
- Reviewed and analyzed documentation for accuracy and completeness.
- Negotiated settlements with stakeholders based on findings.
- Prepared detailed reports outlining claim assessments and recommendations.
- Communicated effectively with legal teams regarding complex cases.
- Maintained detailed records of all claim activities in a timely manner.
- Ensured compliance with regulatory requirements relating to claims handling.
- Assessed potential losses for insureds in accordance with applicable laws and regulations.
- Developed relationships with clients, underwriters, adjusters, brokers and other internal and external stakeholders.
Medical Billing Specialist
Nationwide mobility, Incorporated
Los Angeles, California
11.2010 - 05.2025
- Process medical claims using electronic billing systems efficiently.
- Review patient accounts for accuracy and completeness daily.
- Communicate with insurance companies to resolve billing issues promptly.
- Verify patient information and insurance coverage before claim submission.
- Educate patients on billing procedures and payment options effectively.
- Maintain organized records of all billing transactions and correspondence.
- Collaborate with healthcare providers to ensure accurate coding practices.
- Update and manage patient accounts in the billing software consistently.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Adhered to HIPAA regulations when handling confidential patient information.
- Posted charges, payments and adjustments.
- Completed appeals and filed and submitted claims.
- Applied payments, adjustments, and denials into medical manager system.
- Maintained detailed records of all billing activities including denials, adjustments, and payments received.
- Analyzed rejected claims and corrected errors as necessary before resubmitting them for payment.
- Submitted appeals for denied claims when appropriate according to the insurance company's criteria.
- Submitted refund requests for claims paid in error.
- Reviewed patients' insurance coverage, deductibles, possible insurance carrier payments and remaining balances not covered under policies.
- Ensured HIPAA compliance by maintaining confidentiality of all patient information.
- Resolved discrepancies between insurance companies and patients regarding payment of bills.
- Collaborated closely with other departments to resolve claims issues.
Operations Specialist
Fountian medical equipment Inc.
Los Angeles, CA
03.2003 - 08.2020
- Coordinated inventory management and tracking of medical supplies.
- Managed daily operations and logistics for medical equipment distribution.
- Developed standard operating procedures for equipment handling and safety.
- Assisted in training new staff on operational processes and compliance.
- Implemented process improvements to enhance efficiency in equipment processing.
- Ensured accurate documentation for equipment orders and deliveries.
- Collaborated with cross-functional teams to streamline operations workflows.
- Monitored equipment performance and reported issues to management promptly.
- Reviewed existing operations processes for accuracy, timeliness, and adherence to internal guidelines.
- Managed vendor relationships by negotiating contracts and monitoring service delivery levels.
Education
High School Diploma -
Hollywood High School
Los Angeles, CA06-2001
Skills
- Claims evaluation
- Settlement negotiation
- Compliance management
- Documentation analysis
- Investigative techniques
- Customer relationship management
- Medical billing procedures
- Inventory management
- Problem solving
- Attention to detail
- Time management
- Effective communication
- Regulatory knowledge
- Insurance regulations
- Policy interpretation
- Claims investigation
- Damage assessment
- Claims file documentation
- Problem-solving
- Automobile appraisals
- Negotiation techniques
- Data analysis
- Critical thinking
- Record preparation
- Risk management
- Insurance fraud expertise
- Tme management
- Claims negotiation
References
References available upon request.
Timeline
Automotive adjuster
All season autobody and paint
03.2023 - 12.2025
Medical Billing Specialist
Nationwide mobility, Incorporated
11.2010 - 05.2025
Operations Specialist
Fountian medical equipment Inc.
03.2003 - 08.2020
High School Diploma -
Hollywood High School