Petros Theodoros Polakis
College Point,NY
Summary
Dedicated barista with strong skills in beverage preparation and customer service. Known for attention to detail and effective time management, ensuring a positive customer experience and efficient store operations. Dynamic professional with experience in customer-facing roles, recognized for adaptability and teamwork. Proven ability to manage diverse tasks, maintain high standards of cleanliness, and provide exceptional service. Committed to fostering a positive environment that enhances customer satisfaction. Detail oriented individual skilled in problem-solving and inventory management. Experience in maintaining operational flow in fast-paced environments. Ready to leverage strong customer service skills to contribute to team success and enhance overall business performance.
Overview
3
3
years of professional experience
Work History
Coffee Barista
coffee ave
Astoria, New York
11.2025 - Current
- Prepared and served high-quality coffee beverages to customers.
- Maintained cleanliness and organization of the coffee bar area.
- Assisted customers with menu selections and product information.
- Managed cash register transactions and handled customer payments.
- Operated espresso machines and brewing equipment efficiently.
- Followed health and safety guidelines during food preparation tasks.
- Restocked supplies and ingredients to meet daily demands.
- Collaborated with team members to ensure smooth service flow.
- Completed opening and closing duties such as cleaning the store before leaving each day.
- Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Developed a working knowledge of different types of coffees and teas available in the shop.
- Operated cash register to process payments from customers.
- Restocked counter and customer areas to maintain adequate items levels for expected needs.
- Greeted guests with pleasant smile and superior customer service.
- Maintained cleanliness of work area, including counters and equipment.
Soccer Coach
SOCCER
Astoria, New York
04.2023 - Current
- Developed training plans for individual player skill improvement.
- Conducted practice sessions focusing on team strategies and techniques.
- Organized and managed game day logistics for smooth operations.
- Evaluated player performance to provide constructive feedback and guidance.
- Coordinated team meetings to discuss goals and expectations with players.
- Fostered a positive team environment encouraging sportsmanship and cooperation.
- Communicated effectively with parents regarding player progress and schedules.
- Implemented drills to enhance physical fitness and game readiness.
- Provided feedback to athletes on their performance in practice sessions and competitive matches.
- Communicated with parents regarding their child's development, both athletically and academically.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Adapted coaching techniques to meet the diverse needs and learning styles of players.
Bakery Worker
OASIS CAFE
Bayside, New York
04.2023 - 10.2025
- Prepared and baked a variety of bread and pastry items.
- Assisted in inventory management of ingredients and supplies.
- Maintained cleanliness of workstations and baking equipment.
- Operated ovens and mixers to ensure product quality.
- Followed food safety regulations during food preparation processes.
- Wrapped and labeled baked goods for customer sales.
- Collaborated with team members to meet production deadlines.
- Prepared and baked goods such as cakes, cookies, muffins, pies, and breads according to recipes.
- Followed health codes and regulations regarding food handling procedures.
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Stocked shelves with bakery products ensuring freshness dates were up-to-date.
- Assisted customers with their orders providing advice on different types of pastries available.
Sales Associate
GOAT- Sneaker Marketplace
New York, New York
02.2024 - 11.2024
- Maintained knowledge of current promotions and sales to inform customer decisions.
- Assisted customers in selecting products and services tailored to their needs.
- Monitored inventory levels and restocked merchandise as needed on the sales floor.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with product selection, sizing and styling.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
- Processed transactions using a point-of-sale system.
- Demonstrated product features and benefits for customers' needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Adhered to company initiatives and achieved established goals.
- Conducted inventories on a regular basis to track stock levels.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Placed special orders or called other stores to find desired items.
- Described merchandise and explained use, operation and care.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Skills
- Beverage preparation
- Cash handling
- Customer service
- Equipment operation
- Health compliance
- Inventory management
- Time management
- Creative thinking
- Training development
- Grinding techniques
- Customer experience management
- Inventory handling
- Conversant in Greek and English
- New hire training
- Basic math
- Problem-solving
Languages
Greek
Native/ Bilingual
English
Native/ Bilingual
Affiliations
soccer
Timeline
Coffee Barista
coffee ave
11.2025 - Current
Sales Associate
GOAT- Sneaker Marketplace
02.2024 - 11.2024
Soccer Coach
SOCCER
04.2023 - Current
Bakery Worker
OASIS CAFE
04.2023 - 10.2025