Petroula Katsis
Leominster,MA
Summary
Results-driven leader with expertise in optimizing operations, enhancing team performance, and aligning personnel for maximum productivity. Adept at problem-solving, strategic planning, and continuous improvement to drive business success.
Overview
12
12
years of professional experience
Work History
Instructor
Seven Hills Foundation
10.2024 - Current
- Working with each individual’s needs as they relate to their work and community environments
- Implement behavior support strategies for individuals, as warranted and in conjunction with the clinical team
Animal Care Operations Leader
Petco
09.2023 - 09.2024
- Responsible for driving sales and ensuring the welfare of live animals and merchandise within the department
Assistant Manager
Pet Supplies Plus
04.2023 - 09.2023
- Assisting in the operational management of the store
- Adhering to operational policies such as animal care and safety
Operations Supervisor
Bed Bath and Beyond
01.2022 - 03.2023
- Oversee daily operations and make adjustments as necessary
- Ensure all operations are carried out in and appropriate and cost-effective way
- Creating weekly schedules for employees for optimal efficiency
Scheduling Staffing Administrator
Lowe’s
03.2020 - 01.2022
- Reviewing potential candidates resumes and reaching out to schedule interviews
- Compliance with I-9 verification for new employees
- Effectively schedule team members in all departments for efficient workflow
Shift Leader
Hannaford
10.2019 - 02.2020
- Supervise the operations of the front end
- Provide exceptional customer service to shoppers
- Maintain inventory control
Operations Supervisor
CVS Health
12.2017 - 09.2019
- Maintaining compliance with regulations and policies
- Receiving new inventory and ensuring cycle counts are up to date
Team Leader
Cricket Wireless
10.2016 - 06.2017
- Providing excellent customer service to all guests
- Educating guests on features with the devices and assisting with product selection
Shift Leader
McDonald’s
12.2012 - 10.2016
- Training Crew Members for their day-to-day work, including food preparation and serving customers
- Managing cash positions and making bank deposits
- Checking food holding temperatures to ensure food safety compliance
Education
Business Administration -
Mount Wachusett Community College
05.2026
General Educational Development -
Commonwealth of Massachusetts
11.2013
Skills
- Effective Communication
- Strategic thinking
- Consistent Punctuality
- Collaborative Problem Solving
- Strategic Decision-Making
- Responsive to Change
- Collaborative Leadership Skills
- Inventory Management
- Customer Support Proficiency
- Employee Skill Enhancement
- Student-Centered Academic Instruction
- Participant Monitoring
- Learning Enhancement
- Facilitating Group Instruction
References
References available upon request.
Timeline
Instructor
Seven Hills Foundation
10.2024 - Current
Animal Care Operations Leader
Petco
09.2023 - 09.2024
Assistant Manager
Pet Supplies Plus
04.2023 - 09.2023
Operations Supervisor
Bed Bath and Beyond
01.2022 - 03.2023
Scheduling Staffing Administrator
Lowe’s
03.2020 - 01.2022
Shift Leader
Hannaford
10.2019 - 02.2020
Operations Supervisor
CVS Health
12.2017 - 09.2019
Team Leader
Cricket Wireless
10.2016 - 06.2017
Shift Leader
McDonald’s
12.2012 - 10.2016
Business Administration -
Mount Wachusett Community College
General Educational Development -
Commonwealth of Massachusetts
Similar Profiles
Arthma JohnsonArthma Johnson
Assistant Residential Director at Seven Hills FoundationAssistant Residential Director at Seven Hills Foundation
Katelyn BarthelmesKatelyn Barthelmes
LPN at Seven Hills FoundationLPN at Seven Hills Foundation
JANE NGINYOJANE NGINYO
Certified Nursing Assistant at Seven Hills FoundationCertified Nursing Assistant at Seven Hills Foundation
Amanda HeyAmanda Hey
PASS Worker at Seven Hills FoundationPASS Worker at Seven Hills Foundation
Tonia MagrasTonia Magras
Chief Operating Officer at Hull Bay ProductionsChief Operating Officer at Hull Bay Productions