Simone Petty
Data Analyst
Kansas City,MO
Summary
Detail-oriented Information Technology Specialist with extensive experience in telecommunications and customer service. Troubleshoots highly technical, complex issues with ease and patience. Delivers Tier 1 support knowledge.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Adjunct Professor
University Of Missouri-Kansas City
Kansas City, MO
08.2021 - Current
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
Encouraged class discussions for 20-40 undergraduate students by building discussions into lessons, actively soliciting input, and asking open-ended questions.
Mathematics Educator
Kansas City Public Schools
Kansas City, MO
08.2017 - 05.2022
- Collaborated with teams to define, strategize and implement learning strategies.
Developed and delivered culturally relevant lessons to enable positive learning outcomes resulting in 78% student growth based on district testing
Provided Tier 1 IT support to non-technical internal users through desk side support services.
Created various Excel documents to assist with pulling metrics data and presenting information for concise explanations of best needs for 90 students.
Managed customers' expectations of support and technology functionality in order to provide positive user experience.
Mathematics Educator
Kansas City Kansas Public Schools
Kansas City, KS
06.2014 - 05.2017
- Created, collected and recorded data on student progress to determine next steps for student success.
Collaborated with team leaders and administration to identify and prioritize incorporating technology in classrooms.
Prepared reports by collecting, analyzing and summarizing information.
Provided Tier 1 IT support to non-technical internal users through desk side support services.
Education
Master of Arts - Curriculum And Instruction
University of Missouri - Kansas City
Kansas City, MO 08.2015 - 05.2017
Bachelor of Arts - Middle School Education
University of Missouri - Kansas City
Kansas City, MO 07.2009 - 07.2014
Skills
Microsoft Office
undefinedCertification
Google Data Analytics Professional Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Google Data Analytics Professional Certification
01-2022
Adjunct Professor
University Of Missouri-Kansas City
08.2021 - Current
Mathematics Educator
Kansas City Public Schools
08.2017 - 05.2022
Master of Arts - Curriculum And Instruction
University of Missouri - Kansas City
08.2015 - 05.2017
Mathematics Educator
Kansas City Kansas Public Schools
06.2014 - 05.2017
Bachelor of Arts - Middle School Education
University of Missouri - Kansas City
07.2009 - 07.2014
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