Peytin Huether
Fremont
Summary
Compassionate and detail-oriented healthcare provider experienced in patient registration and childcare. Skilled in enhancing patient satisfaction through effective communication, insurance verification, and adherence to confidentiality protocols, ensuring top-tier service delivery.
Overview
12
12
years of professional experience
Work History
Childcare Provider
Self-employed
Fremont, OH
06.2020 - Current
- Designed and implemented engaging educational activities tailored to developmental milestones.
- Established daily routines that promote structure and security for children in care.
- Fostered open communication with parents to discuss child progress and address concerns.
- Implemented health and safety procedures to ensure compliance with childcare regulations.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Created a safe, nurturing environment that encourages social interaction and emotional growth.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Patient Registration Representative
Promedica Memorial Hospital
Fremont, OH
10.2018 - 06.2020
- Managed patient intake process ensuring accurate data entry and compliance with hospital protocols.
- Assisted patients with registration forms, addressing inquiries to enhance experience and satisfaction.
- Verified insurance information, coordinating with billing department to ensure seamless processing.
- Utilized electronic health record systems to maintain up-to-date patient information efficiently.
- Scheduled appointments and coordinated follow-up communications to optimize patient flow.
- Trained new staff on registration procedures and system navigation for operational consistency.
- Collaborated with healthcare providers to streamline registration process and improve service delivery.
- Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Built rapport with diverse populations through excellent interpersonal skills, empathy, and active listening abilities during interactions with patients and families.
Assistant Office Manager
Art Van Furniture
Holland, OH
01.2014 - 03.2018
- Coordinated daily office operations to enhance workflow efficiency and improve team collaboration.
- Implemented process improvements that increased office productivity and reduced operational bottlenecks.
- Mentored junior staff on best practices in office management and customer service excellence.
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
- Assisted in recruitment efforts, interviewing candidates and onboarding new hires for a seamless transition into the company.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
Manchester, NH05-2021
Skills
- Insurance verification
- Payment collection
- Patient confidentiality
- Patient relations
- Appointment scheduling
- Customer service
- Medical terminology
- Office administration
Timeline
Childcare Provider
Self-employed
06.2020 - Current
Patient Registration Representative
Promedica Memorial Hospital
10.2018 - 06.2020
Assistant Office Manager
Art Van Furniture
01.2014 - 03.2018
Bachelor of Science - Healthcare Administration
Southern New Hampshire University