Summary
Overview
Work History
Education
Skills
References
Timeline
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Peyton Bea

Chandler,AZ

Summary

Highly efficient worker, well established in fast-paced and challenging environments. Eager to learn new skills and strengthen pre-existing skills. Ability to connect and relate to wide varieties of people, age groups, and personalities, which allows me to provide excellent customer service and working relationships to clients, co-workers and individuals.

Overview

4
4
years of professional experience

Work History

Sales Associate

Tilly's
Chandler, AZ
11.2023 - Current
  • Answered store and merchandise questions and led customers to wanted items.
  • Assessed customer needs to provide assistance and information on product features.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Demonstrated product features and benefits for customers' needs.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Handled customer complaints in a professional manner.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Developed trusting relationships with customers by making personal connections.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Used technology resources to assist customers in locating and selecting items.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed transactions using a point-of-sale system.
  • Prepared merchandise for purchase or rental.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Greeted customers to determine wants or needs.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Recommended, selected and located merchandise based on customer desires.

Administrative Assistant

KAEKO
Chandler, AZ
01.2023 - 06.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Scheduled office meetings and client appointments for staff teams
  • Sorted and distributed office mail and recorded incoming shipments for corporate records
  • Executed record filing system to improve document organization and management
  • Generated reports and typed letters in Word and prepared PowerPoint presentations
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security
  • Performed research to collect and record industry data
  • Emptied trashcans and transported waste to collection areas
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors
  • Maintained optimal supply levels to meet daily and special cleaning needs.

Sales Associate

Calvin Klein
Chandler, AZ
11.2022 - 01.2023
  • Worked alongside retail representatives to enhance product presentations
  • Greeted customers and helped with product questions, selections and purchases
  • Helped customers complete purchases, locate items and join reward programs
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Maintained clean sales floor and straightened and faced merchandise
  • Supported loss prevention goals by monitoring shopper behavior
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Resolved customer problems and complaints.

Sales Associate

Autozone
Auburn, WA
06.2022 - 10.2022
  • Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales
  • Researched vehicles and parts via physical catalogs and electronic means
  • Happily greeted all callers and asked how to be of assistance
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Answered questions about store policies and addressed customer concerns
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Sales Associate

Party City
Tukwila, WA
09.2021 - 06.2022
  • Answered incoming calls, greeted callers, provided information, and transferring calls to appropriate parties
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Achieved perfect attendance and on-time record
  • Provided positive first impressions to welcome existing, new and potential customers
  • Helped customers locate products and checked store system for merchandise at other sites
  • Maintained high level of customer service through friendly and polite demeanor
  • Collected and verified telephone numbers, addresses and proper spelling of names.

Team Lead

Wendys
Chandler, AZ
12.2021 - 02.2022
  • Worked flexible schedule and extra shifts to meet business needs
  • Helped customers complete purchases, locate items and join reward programs
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
  • Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests
  • Cleared front entry area of trash and debris and directed customers
  • Greeted customers with smile and provided friendly, knowledgeable service
  • Operated cash register for cash
  • Ensured employees and coworkers were on task throughout the day.

Hostess

Bisbee Breakfast Club
Chandler, AZ
01.2020 - 02.2020
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
  • Answered customer questions about hours, seating and menu information
  • Assigned patrons to tables suitable for needs and restaurant section rotation
  • Supported servers, food runners and bussers with keeping dining area ready for every guests
  • Documented reservations, alerted servers and managers of large groups and prepared seating
  • Watched dining area staff to evaluate server loads and calculate accurate wait times
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.

Education

GED -

Dobson High School

Skills

  • Sales
  • Customer Satisfaction
  • Customer Connections
  • Customer Relations
  • Customer Service
  • Microsoft Office
  • Large Crowd Management
  • Social Orientation
  • Team Building
  • Attention to Details
  • Strong Decision Maker
  • Fast Learning
  • Engaging with Customers
  • Strong Customer Service
  • Customer Oriented
  • Complaint Handling
  • Guest Engagement
  • Food Running
  • Table Setting
  • Beverage Preparation
  • Safe Food Handling
  • Food Delivery

References

  • Josh Illana, 847-596-0584, joshillana17@hotmail.com
  • Brianna Condon, 480-434-1278
  • Jo Etta Smith, 206-387-5314, lilyjackson09@comcast.net

Timeline

Sales Associate

Tilly's
11.2023 - Current

Administrative Assistant

KAEKO
01.2023 - 06.2023

Sales Associate

Calvin Klein
11.2022 - 01.2023

Sales Associate

Autozone
06.2022 - 10.2022

Team Lead

Wendys
12.2021 - 02.2022

Sales Associate

Party City
09.2021 - 06.2022

Hostess

Bisbee Breakfast Club
01.2020 - 02.2020

GED -

Dobson High School
Peyton Bea