Summary
Overview
Work History
Education
Skills
Timeline
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Peyton Bennett

Summary

Motivated and dependable server with 6 years of experience in high-volume brunch and sports bar restaurants. Skilled in upselling, customer satisfaction and loyalty, and having a positive attitude at work every morning. Eager to join the team and contribute to a successful restaurant with collaborative coworkers and management.

Overview

6
6
years of professional experience

Work History

Server

Portage Bay Cafe
01.2022 - 01.2024
  • Demonstrated strong multitasking skills by managing 7 to 10 tables simultaneously without compromising service quality.
  • Utilized expert menu ingredient knowledge to assist guests in making a selection based on allergy restrictions or preferences. Ex: gluten free, celiac
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Pulled plates promptly to ensure a comfortable guest experience and a fast table turnover rate
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences while maximizing overall sales

Server

Buckleys
07.2021 - 04.2023
  • Served guests efficiently during high volume times while also creating relationships with them insuring a great customer experience and customer loyalty
  • Maintained and enforced strict COVID-19 mask, vaccine, cleanliness, and social distance policies in order to insure a safe work environment for guests and staff
  • Memorized and tasted the food menu to recommend the perfect dish to the guests based on the deals of the day and new weekly specialty entrees
  • Memorized the 24 rotating local tap beers daily and explained to the guests how each local beer tasted guaranteeing them the perfect choice of beer.

Server & Bottle Service

Cowboy Jacks/ Cowboy Slims
08.2019 - 04.2021
  • Adjusted to COVID-19 lockdowns and restaurant closures by transitioning to multiple different sister locations where help was needed on a weekly basis
  • Made sure guests were not overserved by observing their motor movements and speech while also monitoring their alcohol intake
  • Provided a premium bottle service experience for guests and performers during events
  • Efficiently pre-bussed tables to maintain a clean and orderly section overall enhancing the guest experience.

Server

Sammy Perrella's Pizza & Restaurant
10.2018 - 03.2020
  • Provided excellent customer service while serving guests by making sure all their needs were met
  • Acquired exceptional multi-tasking skills working in large sections, while still providing and maintaining a comfortable guest experience
  • Trained new servers on everyday restaurant operations, menu knowledge, and side work expectations
  • Took initiative in the restaurant by cleaning the workspace and restrooms, which maintained a fresh environment.

Expo/Host

The Vig Arcadia
01.2018 - 09.2018
  • Welcomed guests as they came in the restaurant and seated them correctly based on section and server
  • Made sure food looked presentable while adding specific condiments before bringing the food to guests
  • Provided attentive service while waiting on guests to insure their experience at the restaurant was exceptional
  • Completed side work duties thoroughly before clocking out.

Education

Bachelor of Science in Marketing

Grand Canyon University
Phoenix, AZ

Skills

  • Barista training
  • DinnerWare & Toast POS
  • Food and Liquor safety knowledge
  • Time management
  • Teamwork
  • Positive attitude
  • Conflict and complaint resolution
  • High volume dining
  • Excellent customer service

Timeline

Server

Portage Bay Cafe
01.2022 - 01.2024

Server

Buckleys
07.2021 - 04.2023

Server & Bottle Service

Cowboy Jacks/ Cowboy Slims
08.2019 - 04.2021

Server

Sammy Perrella's Pizza & Restaurant
10.2018 - 03.2020

Expo/Host

The Vig Arcadia
01.2018 - 09.2018

Bachelor of Science in Marketing

Grand Canyon University

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Peyton Bennett