Summary
Overview
Work History
Education
Skills
Timeline
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Peyton Bentley

Retail Sales Associate/Customer Service Representative
Wharton,NJ

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Key Holder

Kendra Scott
07.2022 - Current
  • Mentored new sales associates to contribute to store's positive culture.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented loss prevention strategies to minimize store shrinkage.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Head of visuals and assistant in operations.

Server

Toreros Fine Mexican Restaurant
10.2020 - 05.2022
  • Communicated with guests about when their food will be ready and any problems that may arise in friendly and sincere manner.
  • Worked with money on daily basis, providing accurate change quickly and precisely while continuing to communicate cheerfully with guests.
  • Cultivated warm relationships with regular customers.
  • Managed over 50 customer calls daily.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

Cashier

Dunkin Donuts
07.2020 - 10.2020
  • Helped over 100 customers daily to complete purchases, locate items and join reward programs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Managed over 50 customers calls daily.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier/ Customer Service

Eagle Eye Outfitters
11.2019 - 03.2020
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.

Retail Sales Associate

Rack Room Shoes Inc.
11.2017 - 11.2019
  • Greeted over 80 customers daily and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

Associate of Science - Business

Enterprise State Community College
Enterprise, AL
05.2024

High School Diploma -

Enterprise High School
Enterprise, AL
05.2019

Skills

  • Building Customer Trust and Loyalty
  • Efficient and Detail-Oriented
  • Customer Retention Strategies
  • Order and Refund Processing
  • POS Systems and Ordering Platforms
  • Cash Register Operations
  • Skilled in Microsoft Office
  • Team-Oriented and Cooperative

Timeline

Key Holder

Kendra Scott
07.2022 - Current

Server

Toreros Fine Mexican Restaurant
10.2020 - 05.2022

Cashier

Dunkin Donuts
07.2020 - 10.2020

Cashier/ Customer Service

Eagle Eye Outfitters
11.2019 - 03.2020

Retail Sales Associate

Rack Room Shoes Inc.
11.2017 - 11.2019

Associate of Science - Business

Enterprise State Community College

High School Diploma -

Enterprise High School

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Peyton BentleyRetail Sales Associate/Customer Service Representative