Adept in Cybersecurity and IT support, I enhanced security and operational efficiency at Central Contra Costa Sanitary District by deploying CrowdStrike Falcon MFA and reducing risk scores by over 25%. My expertise in endpoint security and proactive problem-solving skills were honed across multiple branches at State Bank of Southern Utah, demonstrating a strong blend of technical acumen and collaborative teamwork.
· Implemented CrowdStrike Falcon MFA across servers, domain controllers, and workstations, enhancing organizational security by integrating Cisco Duo authentication for RDP sessions.
· Conducted a comprehensive cleanup within Darktrace, organizing device locations, updating IP addresses, and refining tag assignments to improve SCADA/OT network visibility and tracking.
· Collaborated in securing SCADA/OT systems using FortiGate and Darktrace, enhancing critical infrastructure protection.
· Reduced organizational risk score by over 25% in less than a month and improved vulnerability mitigation by 35% using Arctic Wolf tools.
· Deployed and managed PowerShell scripts to over 350 PCs using NinjaOne, optimizing system management and operational efficiency.
· Managed endpoint security software, performing imaging, wiping, and configuration for employees across 16 branches, ensuring consistent device readiness.
· Conducted phishing campaigns and strengthened domain security, contributing to improved cybersecurity measures across the organization.
· Rerouted and configured switches while documenting port assignments, enabling seamless access and management for system administrators.
Addressed support tickets promptly, troubleshooting and resolving technical issues for colleagues across 16 branches to maintain operational efficiency
Addressed support tickets promptly, troubleshooting and resolving technical issues for colleagues across 16 branches to maintain operational efficiency
CompTIA Security+ (In Progress)
Broadcom VMWare (In Progress)