Peyton Butler
Wentzville,MO
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Guest Advocate
Target Corporation
08.2023 - 03.2024
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
Retail Associate
Jake’s On Main
08.2020 - 07.2022
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Resident Assistant
Harvester Residential
02.2019 - 07.2022
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
Education
High School Diploma -
Fort Zumwalt West High School
O'Fallon, MO05.2021
Skills
- Exceptional communication
- Strong empathy
- Stress Tolerance
- Guest Relations
- Detail Oriented
Certification
- Basic Life Support certification
- First Aid certification
- Automated External Defibrillator certification
Work Preference
Work Type
Full TimeImportant To Me
Career advancementTimeline
Guest Advocate
Target Corporation
08.2023 - 03.2024
Retail Associate
Jake’s On Main
08.2020 - 07.2022
Resident Assistant
Harvester Residential
02.2019 - 07.2022
High School Diploma -
Fort Zumwalt West High School
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