Prepared cocktails and served wine, draft, and bottled beer based on established recipes.
Engaged with customers to deliver outstanding service and tailored recommendations.
Executed opening and closing duties, including cocktail preparation and supply restocking.
Monitored alcohol consumption levels to prevent over-intoxication and underage drinking.
Maintained efficiency through effective multitasking in a fast-paced environment.
Cocktail Server
St. Julien Hotel and Spa
Boulder, CO
12.2022 - 05.2024
Trained up to Forbes standards.
Recommended and served alcoholic beverages and food to patrons during high-volume shifts.
Prepared both alcoholic and non-alcoholic beverages for patrons.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Accurately recorded orders in POS system while providing excellent customer service.
Communicated effectively with kitchen staff to ensure timely delivery of orders.
Resolved any customer complaints or issues that may have arisen during an event quickly and efficiently.
Served large parties exceeding 25 guests during various events.
Private Nanny
The Whittier's
Lafayette, CO
02.2022 - 04.2024
Prepared nutritious meals, cleaned laundry, and sanitized play areas.
Created nurturing, safe environments to promote emotional, social, and intellectual growth.
Regulated children's schedules to balance rest, learning and play.
Followed routines to foster stability and structure in children's lives during parental absences.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Monitored playtime to prevent overuse of technology, television, or other influences.
Planned recreational activities to enhance physical development and explore stimulating exercises.
Took children on outings such as parks, library visits, sports events or educational trips.
Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
Server/Bartender
Under The Sun Pizzeria and Pub
Boulder, CO
07.2021 - 10.2023
Hand-wrote orders, split bills, and calculated totals manually.
Assisted in training new servers.
Ensured that each guest was served courteously, quickly, and efficiently.
Stayed informed about daily specials, new menu items, promotions.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Monitored dining room for cleanliness and proper set-up at all times.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Group Travel Coordinator/Social Media Manager
Pretty Dope Tours
Denver, CO
03.2021 - 01.2022
Strengthened client relationships through the use of active listening techniques and insightful questioning.
Used open-ended questioning technique to accurately assess client requirements and suggest ideal travel solutions.
Researched and created memorable and exquisite travel itineraries for clients.
Efficently organized and assisted in group tours, accommodating a maximum of 8 people.
Took high-quality photographs of hikes to support social media campaigns.
Developed social media content and scheduled posts to coincide with target audience usage.
Developed and managed a comprehensive social media calendar for coordinating email blasts, social media posts, marketing campaigns, and website updates.
Created engaging social media content to enhance customer interaction.
Server/Cocktail Waitress
The Gin
Prosper, TX
01.2020 - 05.2021
Assisted in seating guests at tables or booths.
Communicated daily specials to customers.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Operated POS terminals to input orders, split bills and calculate totals.
Maintained a clean work station by restocking supplies, wiping down counters.
Carefully transferred orders from the kitchen and bar areas to tables, and cleared plates as patrons finished food and beverage items.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Organized take-out orders efficiently according to customer requests.
Recommended and served alcoholic beverages to patrons during high-volume shifts.
Created rapport with new and returning patrons to foster guest satisfaction.
Monitored patron alcohol consumption to encourage safety.
Honed bartending skills by assisting the bartender with high-volume shifts.
Sales Associate/Stock Room
BARNES AND NOBLE
Plano, TX
01.2020 - 03.2020
Used accurate and efficient storage procedures to shelve new merchandise and returned items.
Ship recalled books back to publishers.
Organize stock room for inventory counting.
Greet and offer service on the sales floor.
Organize books by author and genre on the sales floor.
Design displays for books of the month.
Replenished inventory on sales floor, with a focus on addressing customer needs.
Bent, lifted, opened, and moved return shipment products, weighing up to 20 pounds.
Performed daily inventory cycle counts and assisted with full audits.
Verified product numbers with scanners and manual tracking.
Checked online order receipts for customers and retrieved merchandise shipped to store location.
Assisted coworkers with special projects to learn new tasks, while gaining additional responsibilities.
Kept stockroom clean and neat for maximum productivity.
Received deliveries, scanned packages, and updated orders in the internal database to enable efficient order processing and fulfillment.
Sales Associate
MADEWELL
Plano, TX
10.2019 - 01.2020
Personally style customers based on requests.
Maintain a clean and organized work space.
Organize shipment.
Fit customers in correct attire based on shape and comfortability.
Greet and offer service to those in need.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Negotiated and closed deals with minimal oversight.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Sales Associate
FABLETICS
Plano, TX
06.2017 - 01.2019
Assisted in product selection, offering advice on fit, style, color and fabric.
Maintained a neat and organized sales floor.
Folded and hung clothing items according to store standards.
Provided customers with information about promotions and discounts available.
Replenished supplies such as hangers, bags and tags when necessary.
Checked incoming shipments of merchandise against purchase orders for accuracy.
Helped maintain security within the store by keeping an eye out for shoplifters or suspicious activity.
Built and maintained positive relationships with regular customers, encouraging loyalty and repeat visits.