Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peyton Cefalu

Hammond,LA

Summary

Knowledgeable Call Center Representative with experience assisting [Industry] customers. Accomplished in recording accurate information while exceeding customers' expectations in high-volume call center. Gifted in keeping sensitive and confidential information private. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

32
32
years of professional experience

Work History

Call Center Agent

ADT Solar
01.2023 - 03.2024
  • I dialed prospects and talked them into making an appointment to speak to a solar specialist about getting solar panels
  • Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
  • Exceeded daily call center metrics, consistently maintaining a high level of productivity and customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded proactively and positively to rapid change.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Optometric Technician & Receptionist

America’s Best Contacts and Eyeglasses
10.2019 - 08.2022
  • Improved patient care by conducting comprehensive visual pre-testing procedures.
  • Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
  • Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
  • Performed ocular health assessments to aid optometrists in identifying potential eye-related conditions early on.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Collected [Type] payments, processed transactions and updated relevant records.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.

Home Health Aide

Assurant Healthcare , Inc.
11.2018 - 02.2019
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Documented vital statistics and coordinated with health care providers.

Neil Corp Packer

Flexicrew Staffing
10.2017 - 04.2018
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Secured items for storage or shipment.
  • Weighed packaged items to calculate total weight.
  • Recorded product, packaging and order information on specified forms.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Assisted in inventory management, conducting regular counts and reporting discrepancies.
  • Increased accuracy of packed items by diligently following packing lists and verifying product information.
  • Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.

Office Administrator/ Manager

C and C Property Services, Inc.
09.2010 - 12.2017
  • Recruit inspectors and fire if not working out
  • Inspect homes for Housing and Urban Development, Review HUD inspection reports, upload photos to Cityside
  • Review and process Initial Property Inspection Reports (HPIRs), file documents accordingly, Access maintenance reports and ensure all hazards are eliminated, Upload photos from before and after work was completed, Assign inspectors to complete initial and routine inspections, Verify that all work performed was completed as required and that all verification photos were uploaded to the system, Answer the phones, assist inspectors with all issues, questions, and concerns, Find appropriate vendors to complete work orders that were assigned (ex: contact exterminator to eliminate Africanized bees or hire beekeeper to remove and relocate honey bees), Call vendors and take bids to eliminate major safety hazards, get the bid submitted to HUD for approval, be available 24 hours a day for emergency situations such as break-ins as well as ensure police report was filed, report and repair broken windows as well as other security issues, call local law enforcement officials to remove 'squatters' who illegally resided on the property, Deliver eviction notices for habitants who refused to leave, set up eviction process with court orders and law enforcement officials to legally remove habitants who still haven't vacated the premises, Communicate with all inspectors, vendors, clean out crews, etc
  • To ensure every job and work order has been addressed and completed correctly according to HUD standards, issued pay to staff, vendors, inspectors, assistants, contractors, issued 1099s to all subcontractors, review all photos carefully to ensure photos and issues match the contractors reports, Compare old documents with new documents to ensure that the inspections were completed and not duplicated from prior inspections, Perform online orientation and guidelines as well as train all employees and subcontractors, Manage repeat inspections and maintenance on property such as grass cuts, trimming of vegetation per HUD standards, Ensure all properties have been secured with the correct key codes and lock sets, Ensure all sheds, outhouses, gates, etc
  • Have been secured with the correct HUD padlock and code, Make sure that pools and hot tubs are covered appropriately and all gates surrounding the pools and spas are enclosed and locked preventing access, Address any and all health and safety hazards within the time allotted.
  • Streamlined office processes by implementing efficient organizational systems and digital tools.
  • Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
  • Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
  • Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
  • Bolstered project success through diligent tracking of deadlines, allocation of resources, and provision of status updates as needed.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Launched quality assurance practices for each phase of development
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Accomplished multiple tasks within established timeframes.
  • Completed cleanouts and addressed all safety hazards and concerns at properties.
  • Created tax documents for all employees

Head of Landscaping Crew

Mallet Lawn Care And Landscaping
03.2013 - 09.2014


  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and efficiently when performing lawncare
  • Managed time efficiently in order to complete all tasks within deadlines
  • Paid attention to detail when installing irrigation systems and lighting
  • Used imagination and creativity skills when remodeling plant and flower beds
  • Safely operating equipment and following protocol


Customer Service Representative

Bass Pro Shops
10.2013 - 12.2013
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained clean and orderly checkout and play areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Delivered prompt service to prioritize customer needs.
  • Monitored cash drawers in checkout stations and maintained adequate cash supply.
  • Working with children and establishing rapport and delivering outstanding support
  • Sought ways to encourage and support children and parents
  • Creatively assigning tasks to occupy the children and keeping them occupied while their parents shopped.

Work Order Specialist

Cityside Management Corporation
09.2009 - 08.2010
  • Extensive knowledge of computer programs such as word and excel
  • Streamlined work order processes by implementing efficient tracking and reporting systems.
  • Increased productivity with thorough organization and prioritization of work orders.
  • Ensured timely completion of projects by closely monitoring progress and coordinating with team members.
  • Reduced errors in work order processing through meticulous attention to detail and regular quality checks.
  • Enhanced customer satisfaction by responding promptly to inquiries, providing accurate information, and resolving issues efficiently.
  • Developed strong relationships with vendors, resulting in improved service delivery and reduced lead times.
  • Managed multiple priorities effectively, balancing competing demands to meet deadlines without compromising quality.
  • Prepared comprehensive reports on completed work orders for management review, highlighting key achievements, challenges faced, and areas for improvement.
  • Demonstrated excellent problem-solving skills by identifying, analyzing and resolving process bottlenecks or other operational challenges in a timely manner.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Maintained up-to-date knowledge of industry trends and best practices to ensure the department''s work order processes remained competitive and efficient.
  • Contributed to company cost-saving initiatives by negotiating better rates with suppliers and reducing wastage through optimized resource allocation.

Substitute Teacher

Tangipahoa Parish School Board
09.2008 - 05.2009
  • Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
  • Developed and implemented behavior management plans for students with challenging behavior.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
  • Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
  • Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
  • Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Operated computers or audio-visual aids to supplement presentations.
  • Assisted students in mastering subject material and preparing for tests.

Skill 1 helper

Repcon inc
05.2007 - 09.2008
  • Assisted the pipefitter
  • Built hooches, put out fires, rang the bell alerting other coworkers, made sure all hazards have been eliminated before work has begun
  • Worked in the safety office for Brett Meinsher in Repcon’s Safety Department making sure all PPE was worn correctly, typing and filing out records, excel reports, did orientation for the plant itself to multiple different companies
  • Helped timekeeper keep up with counting time, writing checks, and more.
  • Enhanced team efficiency by organizing and distributing tools and materials to workers.
  • Assisted in completing projects on time through diligent work and effective communication with team members.
  • Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
  • Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
  • Ensured accurate project execution by closely following blueprints and plans provided by supervisors or architects.
  • Provided reliable assistance to experienced professionals, enabling them to focus on more complex tasks or specialized areas of expertise.
  • Coordinated deliveries of materials needed for projects, ensuring timely arrival at job sites without delays.
  • Prepared work areas for construction activities, removing debris or obstructions that could hinder progress.
  • Supported a positive work atmosphere by proactively addressing any potential conflicts and maintaining open lines of communication with coworkers.
  • Followed supervisor instructions to complete tasks on time.
  • Performed manual labor and random jobs to help teams accomplish goals.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Participated in training sessions to enhance skills and knowledge.
  • Followed instructions from construction project managers and supervisors.

Debris Monitor

Shaw Environmental & Infrastructure
03.2005 - 01.2006


  • Managed debris removal projects by coordinating with local authorities and contractors.
  • Reduced cleanup timelines for disaster-affected areas through efficient monitoring and reporting.
  • Improved debris disposal processes, resulting in a more organized and efficient workflow.
  • Enhanced overall efficiency of debris management operations through data-driven decision-making processes.
  • Conducted thorough assessments of damaged properties, ensuring accurate classification and prioritization of clean-up needs.
  • Contributed significantly to community rebuilding efforts by efficiently managing large-scale projects focused on clearing residential areas from hazardous waste material.
  • Distributed permits, closure plans or cleanup plans.

Floater Teller

First Guaranty Bank
04.2005 - 07.2005
  • Traveled to different locations and exhibited the ability to conform to change in environment
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Calculated fees due, interest and change for customer transactions.

Teller

Central Progressive Bank
03.2004 - 04.2005
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
  • Played an active role in community events and initiatives on behalf of the bank, promoting our commitment to local engagement.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Exhibited the ability to work in fast paced environments.

Receptionist

United American Insurance Company
07.2003 - 02.2004
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Increased customer retention rates through exceptional communication skills and problem-solving abilities.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Compiled information from files and research to satisfy information requests.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.

Waitress/Cashier

Lafayette's
02.2003 - 07.2003
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.

Waitress/Hostess

PREJEAN'S RESTAURANT
03.2001 - 01.2003
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
  • Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.
  • Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.
  • Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Inspected dishes and utensils for cleanliness.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.

Waitress and Hostess

Don’s Seafood
09.2000 - 03.2001


  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.

Receptionist

Dr. V.N. Cefalu’s Office
01.1992 - 09.1997
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Organized, maintained and updated information in computer databases.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Collected [Type] payments, processed transactions and updated relevant records.

Education

Nursing -

University of Louisiana at Lafayette
Lafayette, LA
05.2006

High school in College Prep; High Honors -

Hammond High School
Hammond, LA
05.2000

Skills

  • Written and oral communication skills with a high level of professionalism
  • Interpersonal, organizational, and active listening skills
  • Computer skills including Microsoft Excel capabilities
  • Customer service skills
  • Problem solving
  • Time management
  • Leadership skills
  • Administrative skills
  • Conflict resolution skills
  • Quality Control
  • Interpersonal Skills
  • Data Entry
  • Problem-solving skills
  • Call Control
  • Complaint resolution
  • Customer Service
  • Inbound phone calls
  • Call Center Customer Service
  • Cash Handling
  • Verbal and written communication
  • Customer Data Confidentiality
  • Multitasking Abilities
  • Office equipment proficiency
  • Organizational Skills
  • Recordkeeping strengths
  • Salesforce CRM
  • Problem-Solving
  • Sales Quota Achievement
  • Problem-solving abilities
  • Written Communication
  • Continuous Improvement
  • Inbound Call Management

Timeline

Call Center Agent

ADT Solar
01.2023 - 03.2024

Optometric Technician & Receptionist

America’s Best Contacts and Eyeglasses
10.2019 - 08.2022

Home Health Aide

Assurant Healthcare , Inc.
11.2018 - 02.2019

Neil Corp Packer

Flexicrew Staffing
10.2017 - 04.2018

Customer Service Representative

Bass Pro Shops
10.2013 - 12.2013

Head of Landscaping Crew

Mallet Lawn Care And Landscaping
03.2013 - 09.2014

Office Administrator/ Manager

C and C Property Services, Inc.
09.2010 - 12.2017

Work Order Specialist

Cityside Management Corporation
09.2009 - 08.2010

Substitute Teacher

Tangipahoa Parish School Board
09.2008 - 05.2009

Skill 1 helper

Repcon inc
05.2007 - 09.2008

Floater Teller

First Guaranty Bank
04.2005 - 07.2005

Debris Monitor

Shaw Environmental & Infrastructure
03.2005 - 01.2006

Teller

Central Progressive Bank
03.2004 - 04.2005

Receptionist

United American Insurance Company
07.2003 - 02.2004

Waitress/Cashier

Lafayette's
02.2003 - 07.2003

Waitress/Hostess

PREJEAN'S RESTAURANT
03.2001 - 01.2003

Waitress and Hostess

Don’s Seafood
09.2000 - 03.2001

Receptionist

Dr. V.N. Cefalu’s Office
01.1992 - 09.1997

Nursing -

University of Louisiana at Lafayette

High school in College Prep; High Honors -

Hammond High School

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Peyton Cefalu