Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Medical Office Assistant
Clinic for Rheumatic Diseases
12.2024 - Current
Managed electronic health records, ensuring accuracy and compliance with privacy regulations.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
Dialysis Technician
Fresenius Kidney Care
07.2023 - 07.2024
Demonstrated knowledge of hemodialysis machines, related equipment, and water treatment systems to ensure proper functioning.
Inspected all supplies used for each treatment before use to ensure sterility and appropriate expiration dates.
Primed dialyzer with saline or heparinized solutions to prepare machine for use.
Dialysis Technician
Self Employed/Fresenius Kidney Care Lakeland Home
06.2023 - 06.2024
Maintained accurate records of dialysis treatments including patient vital signs, lab values, weights, medications administered during the session, and other pertinent information.
Performed dialysis treatments on patient in accordance with physician orders and nursing care plans, ensuring patient safety and comfort.
Performed duties according to established policies and procedures while adhering to safety regulations.
Provided personal care and assistance to patient with activities of daily living such as ambulation, transferring, and toileting.
Demonstrated knowledge of medical terminology, anatomy and physiology in the delivery of nursing care.
Receptionist/Client Care
Dermatology Care of Alabama
09.2020 - 06.2023
Provided excellent customer service by assisting patients with registration, scheduling appointments, insurance verification, and pre-authorization processes.
Successfully managed patient scheduling, billing, and insurance verification processes in a busy medical office setting.
Maintained confidentiality of sensitive information obtained through job duties.
Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly.
Updated patient records, medical histories, and contact information for traceability.
Collected co-payments and co-insurance and issued appropriate receipts during check-in.
Certified Medical Assistant at Institute for Rheumatic and AutoImmune DiseasesCertified Medical Assistant at Institute for Rheumatic and AutoImmune Diseases