Peyton Ellis
Gold Bar,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Commercial Sales And Service
Les Schwab Tires
Monroe, WA
08.2022 - Current
- Drove to industrial sites to provide services or respond to emergency calls.
- Built relationships with customers by providing excellent customer service in a timely manner.
- Provided technical advice to customers about their commercial vehicle's tire requirements.
- Maintained accurate records of all work performed including parts used, labor time spent.
- Ensured that all necessary safety precautions were taken when working with heavy machinery or hazardous materials.
- Adhered strictly to company procedures regarding safety protocols at all times.
- Maintained updated knowledge of new techniques or industry advancements to increase personal performance.
- Performed Heavy Machinery maintenance on Large Equipment Including Haul Trucks, Earthmover's, Wheel Loaders in both Job Sites and Mine Sites
- Received MSHA part 46 Training Certificate in January of 2022. (Recently Renewed)
- Inspected, repaired and replaced tires on commercial vehicles using specialized tools and equipment.
- Installed new tires onto wheels for both single axle and dual axle trucks according to manufacturer specifications.
- Removed old tires from commercial vehicles using special lifting equipment.
- Identified and replaced worn tires and related components, optimizing safety.
- Inspected and organized tire inventories while performing routine stock assessments.
Specialized Equipment Mover
Traxx Equipment CO
Monroe, WA
03.2022 - 08.2022
- Communicated with dispatchers regarding pickup and delivery times.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Kept accurate logs of trips taken for each shift as well as any delays encountered during delivery process.
- Followed safety regulations while operating equipment to achieve safe conduct.
- Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
- Washington State Pilot Escort Vehicle Operator License received July of 2022. In charge of Escorting oversized loads of oversized specialty equipment including flagger training for directing traffic for the purpose of escorting oversized loads.
- CDL Training And Class A License Received 07/01/22
Sales And Service
Les Schwab Tire Centers
Monroe, Washington
10.2018 - 03.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assessed customer needs to determine the best tire option
- Recognized by management for providing exceptional customer service.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Maintained knowledge of current product offerings from various manufacturers in order to provide accurate advice to customers.
- Utilized computer software programs to look up parts information and pricing details.
- Filled out paperwork such as invoices, repair orders and other documents accurately and completely.
- Provided detailed explanations of services performed to customers as needed.
- Diagnosed vehicle problems by performing visual inspections or running diagnostic tests.
- Inspected, repaired and maintained tires for customers' vehicles.
- Complied with all applicable laws governing the sale of automotive products or services.
- Performed brake repairs including pad replacement, rotor resurfacing and caliper adjustment.
- Operated specialized alignment equipment and wheel balancing machines and instructed others in machine operation.
Brake and Alignment Technician
Les Schwab Tires
Lake Stevens, WA
02.2016 - 10.2018
- Inspected complete steering and suspension systems.
- Maintained accurate records of all work performed according to established procedures.
- Mastered camber, caster, toe-in and toe-out and adjusted angles for optimum alignment and vehicle ride.
- Consulted with vendors regarding spare parts availability for out-of-date machinery models.
- Learned and understood manufacturer specifications of every vehicle serviced to verify informed and proper repair.
- Communicated effectively with customers regarding repair estimates and services rendered.
- Diagnosed and repaired faulty hydraulic systems including master cylinders, wheel cylinders and power boosters.
- Maintained records of work completed on each vehicle in a computerized database system.
- Provided customer service assistance by answering questions about repairs or services offered by the shop.
- Replaced brake pads, shoes, drums, rotors and calipers.
- Installed lift kits to increase ground clearance of vehicles.
Education
High School Diploma -
Monroe High School
Monroe, WA06-2015
Skills
- Organization and Time Management
- Team Building
- Friendly, Positive Attitude
- Attention to Detail
- Customer Service
- Self-Directed
- Troubleshooting
- Leadership
- Multitasking
- PPE Use
- Training & Development
- Calm Under Pressure
- Teamwork and Collaboration
Certification
- Class A CDL
- Traffic Control/Pilot Escort Vehicle License
- MSHA Part 46 Training Certificate
References
References available upon request.
Timeline
Commercial Sales And Service
Les Schwab Tires
08.2022 - Current
Specialized Equipment Mover
Traxx Equipment CO
03.2022 - 08.2022
Sales And Service
Les Schwab Tire Centers
10.2018 - 03.2022
Brake and Alignment Technician
Les Schwab Tires
02.2016 - 10.2018
High School Diploma -
Monroe High School
- Class A CDL
- Traffic Control/Pilot Escort Vehicle License
- MSHA Part 46 Training Certificate
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