Peyton Faulk
Gallatin,TN
Summary
Detail-oriented professional skilled in managing customer inquiries and providing efficient support in HVAC sales. Known for effective communication and problem-solving abilities, enhancing customer satisfaction and driving sales through accurate quote generation and timely responses.
Overview
3
3
years of professional experience
Work History
Sales Support Specialist
Team Air Distributing, LLC
Nashville, Tennessee
12.2025 - Current
- Managed customer inquiries through phone and email to ensure timely responses.
- Provided quality and efficient support consisting of equipment knowledge, coordinating delivery efforts, producing quality quotes, and sufficient answers to sporadic situations directly with customers and territory managers.
- Navigated and assisted pricing efforts alongside territory managers to ensure more projected sales.
- Created and submitted warehouse transfers/purchase orders consisting of a wide variety of HVAC products.
- Maintain and enhance professional relationships with dealers.
- Carry on my experienced duties from my previous position as inside sales at an enhanced level.
Inside Counter Sales
Team Air Distributing, LLC
Gallatin, Tennessee
01.2024 - 12.2025
- Manage friendly and professional customer interactions.
- Answer customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of products to effectively serve customers and enhance sales opportunities.
- Determine needs, deliver solutions, and overcome objections through consultative selling skills.
- Deliver prompt and accurate quote responses for equipment orders received from current dealers and territory
managers. - Locate the correct part our customer is asking for via AS Dealer net, Mitsubishi Pro, Aspen, Southwark, and etc.
- Create and receive warehouse transfers and purchase orders.
- Collect payment from customers.
- Look up and write warranties and/or credits.
- Maintained showroom appearance by restocking products and arranging displays to create an inviting shopping environment.
HVAC Installer
Derryberry's Heat & Air
Gallatin, Tennessee
04.2023 - 01.2024
- Removed old equipment and cleaned installation areas, ensuring readiness for new systems.
- Connected heating and air conditioning equipment to electrical, fuel, and refrigerant sources, creating complete operational circuits.
- Tested pipe and tubing joints for leaks using pressure gauges and soap-and-water solutions, ensuring system integrity.
- Constructed air ducts, pipes, discharge valves, and flues for central heating and cooling systems.
Education
High School Diploma -
Portland High School
Portland, TN05-2022
Skills
- HVAC product expertise
- Quote generation
- Purchase order processing
- Sales forecasting
- Customer relationship management
- Equipment knowledge
- Attention to detail
- Multitasking
- Problem solving
- Adaptability to change
- Effective communication
Timeline
Sales Support Specialist
Team Air Distributing, LLC
12.2025 - Current
Inside Counter Sales
Team Air Distributing, LLC
01.2024 - 12.2025
HVAC Installer
Derryberry's Heat & Air
04.2023 - 01.2024
High School Diploma -
Portland High School