Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Peyton Frick

Boaz

Summary

Motivated and compassionate college student pursuing a Bachelors of Science in Nursing, with a current CNA license and CPR certification. Proven record of strong customer service though previous roles as a server, hostess, and sales associate. Highly involved in leadership and teamwork environments with a background in athletics and clubs while currently holding a leadership position within a sorority. Dedicated to building a career in healthcare that blends clinical excellence with service and empathy.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hostess/Server

Strickland's Seafood Restaurant
06.2023 - 07.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sales Associate

Katie J's Boutique
05.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.

Education

Bachelor of Science - ICU Nursing

Western Kentucky University
Bowling Green, KY
05-2028

Nursing

Graves County High School
Mayfield, KY
05-2024

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Exceptional communication
  • Teamwork
  • Hardworking
  • Upselling
  • Organization
  • Patient-focused care
  • Attention to detail
  • Customer Service

Certification

  • Certified Nursing Assistant
  • CPR Certified

Timeline

Hostess/Server

Strickland's Seafood Restaurant
06.2023 - 07.2024

Sales Associate

Katie J's Boutique
05.2022 - 03.2023

Bachelor of Science - ICU Nursing

Western Kentucky University

Nursing

Graves County High School

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