Peyton Henderson
Austin,TX
Summary
Enrolled at Western Governors University pursuing a bachelor of science degree in Cybersecurity and Information Assurance. Passionate about technology and actively seeking a full-time position to grow within software and security.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Front of House Team Member
Latchkey
10.2021 - Current
- Resolved customer complaints and inquiries in a courteous manner
- Engaged with customers to ensure satisfaction and quality service
- Greeted customers upon immediate arrival and offering assistance
Sales Representative
Brown Distributing
09.2021 - 03.2022
- Communicated product features, advantages and benefits to customers
- Developed and maintained strong customer relationships and networks within designated sales territory for distribution
- Consistently remained current on relevant product and industry information to provide up-to-date catalogs and services
Bartender
Steel Hands Brewing
03.2021 - 08.2021
- Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues
- Trained and mentored new team members in proper bar operations
Sales Associate
Redpoint
04.2018 - 07.2021
Education
Associates of Arts - Criminal Justice
Midlands Community College
Columbia, SC2021
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
12-2025
Skills
- Lab environment testing
- Custom PC building & repair
- WireShark & network testing
- Troubleshooting & diagnostics
- Customer support (eg Zendesk)
Certification
- ITIL V4 Foundations
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
References
Available upon request
Timeline
Front of House Team Member
Latchkey
10.2021 - Current
Sales Representative
Brown Distributing
09.2021 - 03.2022
Bartender
Steel Hands Brewing
03.2021 - 08.2021
Sales Associate
Redpoint
04.2018 - 07.2021
Associates of Arts - Criminal Justice
Midlands Community College
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
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