Reliable and friendly team member who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying experience overall.
Overview
8
8
years of professional experience
Work History
Bakery Clerk
Reasor's Foods
09.2021 - Current
Maintained tidy and organized work area to comply with cleanliness standards.
Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
Wrapped, boxed and weighed bakery department products.
Server
City Diner
12.2018 - 07.2021
Served guests promptly to ensure food remained at proper temperatures
Maximized table turns and rotated seating for optimal guest satisfaction
Performed additional tasks to keep the dining room running smoothly
Calculated charges, issued bills and collected payments
Greeted guests in a pleasant and courteous manner
Complied with health and sanitation practices and procedures
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals
Resolved complaints from guests by listening to issues and notifying restaurant manager
Completed opening and closing checklists according to set standards
Checked on guests to ensure satisfaction with each food course and beverages.
Soft Count Clerk/Pull Team
River Spirit Casino Resort
03.2019 - 11.2020
Handled multitudes of money on a daily basis
Collected money off the casino floor and from slots machines
Counted and sorted money for daily count
Troubleshooting and minor maintenance of game machines
Troubleshooting counting machines in back of house
Cashier
Hobby Lobby
10.2018 - 12.2018
Bagged and wrapped goods and product purchases
Reconciled cash drawer at the start and end of the shift
Provided a high level of service by helping customers find the specific products
Accepted cash, check, credit and debit payments in an accurate and efficient manner
Assessed customer needs and responded appropriately to questions
Minimized long register lines by providing timely sales transaction completion
Maintained clean, tidy and organized checkout areas
Checked prices and arranged for carry-outs to customer vehicles
Displayed and restocked merchandise in an appealing manner
Provided professional and courteous service at all times.
Server
Applebee's Bar & Grill
05.2018 - 10.2018
Served guests promptly to ensure food remained at proper temperatures
Maximized table turns and rotated seating for optimal guest satisfaction
Praised by management for being a fast and efficient worker, requiring little supervision
Performed additional tasks to keep the dining room running smoothly
Calculated charges, issued bills and collected payments
Greeted guests in a pleasant and courteous manner
Complied with health and sanitation practices and procedures
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals
Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests
Resolved complaints from guests by listening to issues and notifying restaurant manager.
Server/Host
Mom's Family Diner
08.2017 - 05.2018
Served guests promptly to ensure food remained at proper temperatures
Maximized table turns and rotated seating for optimal guest satisfaction
Performed additional tasks to keep the dining room running smoothly
Calculated charges, issued bills and collected payments
Greeted guests in a pleasant and courteous manner
Complied with health and sanitation practices and procedures
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals
Resolved complaints from guests by listening to issues and notifying restaurant manager
Completed opening and closing checklists according to set standards
Checked on guests to ensure satisfaction with each food course and beverages.
Server/Host
Silver Skillet
09.2015 - 08.2017
Served guests promptly to ensure food remained at proper temperatures
Maximized table turns and rotated seating for optimal guest satisfaction
Performed additional tasks to keep the dining room running smoothly
Calculated charges, issued bills and collected payments
Greeted guests in a pleasant and courteous manner
Complied with health and sanitation practices and procedures
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals
Resolved complaints from guests by listening to issues and notifying restaurant manager
Completed opening and closing checklists according to set standards
Checked on guests to ensure satisfaction with each food course and beverages
Praised by management for being a fast and efficient worker, requiring little supervision.