Dynamic and engaging, I leveraged my effective communication and leadership skills at Ultimate Ninjas Elmhurst to enhance children's confidence and abilities in Ninja sports, while also excelling in customer service at Dairy Queen. Specialized in creating memorable experiences and fostering relationships, I consistently ensured high satisfaction levels in fast-paced environments. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Throughout the week, I coached children in Ninja skills, focusing on building their abilities and boosting their confidence in the sport. On weekends, I managed and hosted birthday parties, ensuring a memorable experience for both parents and kids. During the summer, I also coordinated our camp activities and organized engaging field trips.
Classes: I led three distinct types of classes. The first was a general Ninja class open to all participants, while the other two were specialized occupational therapy classes designed to support children with specific needs.
Birthday Parties: My role for birthday parties involved catering to the unique needs of both parents and children, ensuring that every detail was taken care of to create a fun and enjoyable atmosphere.
Management: Every Sunday during the summer, I took on the responsibility of managing the gym. This included answering phone calls, providing information, checking children in, and supervising staff to ensure a smooth operation.
Camps and Field Trips: Our camps and field trips were structured similarly to our classes, with a strong emphasis on keeping children engaged and happy throughout their activities
Working at Dairy Queen was centered around efficiency, effectiveness, and personal interaction. The role revolved around delivering exceptional customer service and catering to each customer's needs. I took phone orders, crafted custom cakes, and prepared a variety of desserts and entrees. My focus was always on creating a positive experience for every guest, ensuring they received exactly what they wanted.