Peyton Johnson

Updated documentation and reports detailing patient activities, care actions and hospital determinations.

Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.

Resolved problems with areas such as communication and billing that could negatively impact services.

Maintained confidentiality and compliance standards for optimised patient care.

Monitored service user progress, escalating concerns for swift resolution.

Kept detailed, accurate records for well-maintained care continuity between support staff.

Built positive, productive client relationships for enhanced social support.

Promoted independence and positive wellbeing when working with vulnerable adults and children.

Attended regular training and supervision workshops for improved service user support.

Worked professionally with caregiving teams and hospital departments to maintain continuity of care.

Provided subject matter expertise in case management and related procedures.

Reviewed each step of patient care and made proactive adjustments to avert issues.

Completed documentation of care, hospital actions and patient activities for up-to-date client records.

Monitored ongoing care and proactively corrected problems.

Upheld confidentiality requirements and regulatory compliance guidelines in all areas.

Enhanced customer experience through all communication channels through professionalism and product knowledge.

Maintained display and organisation of department based on visual merchandising guidelines.

Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.

Updated product labelling and pricing to reflect discounts and offers.

Maintained orderly store to provide customers with pleasant shopping experience.

Helped customers obtain specialised help for refunds and exchanges.

Welcomed customers and provided responsive assistance to improve store experiences.

Guaranteed client satisfaction by constantly providing standards of company services and values.

Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

Tagged products quickly and accurately with price tags and stickers.

Explained establishment policies to customers and offered advice on selections.

Engaged customers to enhance in-store experience and provide outstanding customer service.

Met frequently with technical, product management and service personnel to stay current on

company offerings and business policies

Maintained routine communication with clients to assess overall satisfaction, resolve complaints

and promote new offerings

Worked alongside retail representatives to boost sales by enhancing product presentations and

advertising collateral

Communicated with customers to understand needs and recommend appropriate solutions

Submied and tracked orders

Used consultative sales approach to understand customer needs and recommend relevant

offerings

Helped resolve client problems quickly with superior customer service

Recommended accurate and effective solutions to customers after identifying problems

Built strong rapport with clients by understanding needs and clearly explaining products.

Communicated with vendors regarding back order availability, future inventory and special orders.

Used company troubleshooting resolution tree to evaluate technical problems while leveraging

personal expertise to find appropriate solutions. Responded to customer requests for products, services and company information.

Compiled customer feedback and recommended service delivery improvements to management

Collaborated with customers management and sales team to better understand customer needs and recommend appropriate solutions.

Maintained customer happiness with forward-thinking strategies focused on addressing customer

needs and resolving concerns.

Evaluated account and service histories to identify trends using data to mitigate future issues.

Supported customer needs by fielding diverse questions about issues such as available merchandise, current prices and upcoming company changes.

Entered customer interaction details to track requests, document problems and record solutions offered.

Answered customer telephone calls promptly and in appropriate manner.

Described equipment to customers thoroughly explaining details and care of merchandise.

Answered constant flow of customer calls with up to 60 calls in queue per minute.