Peyton Kitchens
Jacksonville
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty.
Overview
10
10
years of professional experience
Work History
Server
First Watch Daytime Cafe
Jacksonville
02.2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Managed multiple tables efficiently while maintaining high service standards.
- Trained new servers on menu items, service procedures, and customer interaction.
- Resolved customer complaints promptly to ensure satisfaction and retention.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
Server
Maggianos
Jacksonville
08.2023 - 02.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Provided exceptional service to high volume of daily customers.
- Implemented feedback from customers to improve service quality and menu offerings.
- Resolved customer inquiries and complaints efficiently and effectively.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Server
Cracker Barrell Old Country Store
Jacksonville
10.2019 - 11.2023
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
Server
Papas Italian Food
Jacksonville
01.2017 - 12.2018
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Bachelor of Arts - Psychology
University of North Florida
Jacksonville, FL05-2025
Associate of Arts - Psychology
Florida State College At Jacksonville
Jacksonville, FL12-2022
Skills
- Problem solving
- Effective communication
- Stress management
- Team collaboration
- Attention to detail
- Positive and professional
- Exceptional customer service
- Multitasking and organization
Timeline
Server
First Watch Daytime Cafe
02.2025 - Current
Server
Maggianos
08.2023 - 02.2025
Server
Cracker Barrell Old Country Store
10.2019 - 11.2023
Server
Papas Italian Food
01.2017 - 12.2018
Associate of Arts - Psychology
Florida State College At Jacksonville
Bachelor of Arts - Psychology
University of North Florida