Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.
Overview
5
5
years of professional experience
Work History
FOH Team Member
Reverie Cafe
03.2024 - 10.2024
Established welcoming atmosphere by greeting each guest warmly.
Answered customers' questions, recommended items, and recorded order information.
Successfully managed multiple priorities simultaneously during high-volume periods, maintaining a strong focus on customer satisfaction.
Sales Associate
Untiedt's Vegetable Farm
07.2023 - 07.2024
Participated in ongoing training to stay up-to-date on industry trends and best practices in horticulture.
Coordinated seasonal promotions to drive sales during peak gardening periods.
Conducted regular inventory checks for accurate stock management and timely reordering of supplies.
Barista
Cuppa Java
12.2022 - 03.2023
Maintained a clean and organized workspace for optimal productivity and safety.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Barista/Bartender
Interlachen Country Club
04.2022 - 02.2023
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cultivated to recall customers' names and address each by name.
Soccer Referee
Park Valley Soccer Club
09.2019 - 09.2022
Officiated at sporting events, games or competitions to maintain standards of play and verify observed game rules.
Stored materials at end of game to maintain good working condition of equipment and supplies.
Displayed respect to coaches, participants and parents to promote positive playing environment.
Lifeguard
Wayzata Country Club
06.2021 - 09.2021
Monitored safety of guests in and around swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Barista
Starbucks
11.2020 - 04.2021
Memorized recipes for specialty coffee beverages and seasonal offerings.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Nanny/Housekeeper
Kate Hage
08.2019 - 12.2019
Supported children in play activities, meals and snacks, hygiene and socialization.
Developed games and activities using arts and crafts to support learning and verbal skills.
Assisted with organizing closets, cabinets and drawers to declutter the home and maximize client's storage space.
Education
High School Diploma -
Hopkins Senior High School
Minnetonka, MN
06.2022
Skills
Positive attitude and ability to communicate with customers and co-workers
Anticipating Guest Needs
Hospitality and Professionalism
Beverage Preparation
Workstation Maintenance
Front of House Operations
Efficiently and effectively handles problems and busy periods while on shift
Guest Satisfaction
Hobbies
Reading
Playing Guitar
Biking
Drawing and Painting
Traveling
Timeline
FOH Team Member
Reverie Cafe
03.2024 - 10.2024
Sales Associate
Untiedt's Vegetable Farm
07.2023 - 07.2024
Barista
Cuppa Java
12.2022 - 03.2023
Barista/Bartender
Interlachen Country Club
04.2022 - 02.2023
Lifeguard
Wayzata Country Club
06.2021 - 09.2021
Barista
Starbucks
11.2020 - 04.2021
Soccer Referee
Park Valley Soccer Club
09.2019 - 09.2022
Nanny/Housekeeper
Kate Hage
08.2019 - 12.2019
High School Diploma -
Hopkins Senior High School
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