Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Peyton Maddox

West,TX

Summary

A results-driven technician with a proven track record at Spectrum, excelling in customer service and diagnostic troubleshooting. Demonstrated ability to uphold safety standards while enhancing team efficiency through comprehensive training. Skilled in multitasking and organization, with expertise in utilizing power tools for complex repairs. Recognized for achieving significant improvements in operational productivity and customer satisfaction. Strong collaborator, ensuring efficient job completion and fostering a positive team environment.

Overview

9
9
years of professional experience

Work History

Technician

Spectrum
04.2021 - 02.2023
  • Ensured a safe work environment by adhering to established safety protocols and guidelines.
  • Onboarded and trained new technicians on standard operating procedures to maintain team consistency.
  • Diagnosed and resolved equipment malfunctions efficiently, leveraging strong troubleshooting skills.
  • Installed cable services, including drilling, wiring, and climbing power poles to meet customer needs.
  • Delivered exceptional service to clients experiencing issues with broadband and television, addressing concerns promptly.
  • Navigated effectively between job sites using a work vehicle equipped with GPS.
  • Offered overtime support to enhance company performance and improve customer satisfaction.
  • Identified customer needs and successfully promoted additional services and packages.
  • Conducted routine checks on network infrastructure to ensure optimal performance.

  • Utilized email to submit end-of-day summaries detailing completed work and any issues encountered.

Team Member

Tractor Supply
04.2020 - 02.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Used a forklift to move pallets in the warehouse and unloaded them for freight.

Cashier

Four Corners Store
08.2019 - 02.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cook

Mots Pit Cooked BBQ
06.2014 - 04.2015
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

High School Diploma -

Harlem High School
Harlem, GA
06-2016

Skills

  • Attention to Detail
  • Customer Service
  • Works Well Under Pressure
  • Multitasking and Organization
  • Power Tools and Equipment
  • Installation and Repair
  • Maintenance and repairs
  • Work Planning and Prioritization
  • Routine Inspections
  • Safety Equipment
  • Diagnostics and troubleshooting
  • Written/Verbal Communication

Accomplishments

  • Averaged fastest operation time and quality yield from start to finish.

Timeline

Technician

Spectrum
04.2021 - 02.2023

Team Member

Tractor Supply
04.2020 - 02.2021

Cashier

Four Corners Store
08.2019 - 02.2020

Cook

Mots Pit Cooked BBQ
06.2014 - 04.2015

High School Diploma -

Harlem High School

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Peyton Maddox