Peyton McCollum

- Ensured team members remained focused on their assigned tasks.

- Oversaw team operations to ensure efficient workflow.

-Cross-trained across all operations, assisting team members during station closures.

- Provide prompt solutions to customer problems.

-Optimize workflow to enhance speed of service

- Trained new team members by relaying information on company procedures and safety requirements.

• Developed and implemented strategies to increase customer satisfaction and engagement.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Assisted cooks in preparing food for customers.

- Created and sent out estimates to customers.

- Organized files based on tax and insurance relevance.

- Managed appointment calendar and phone correspondence seamlessly.

- Handled customer invoicing and financial management.