Peyton Michaud
Aurora,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server and Bartender
Reds Sunset Grill
Colorado Springs, CO
10.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
- Accurately recorded orders on cash register and point-of-sale system.
- Prepared drinks according to standard recipes.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
General Manager
Snarf's Sandwiches
Colorado Springs, CO
01.2024 - 10.2024
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Ensured compliance with local health department regulations regarding food safety standards.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Managed inventory and supplies to ensure materials were available when needed.
Service Manager
Old Chicago Pizza
Aurora, CO
12.2022 - 01.2024
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Created standard operating procedures for all service functions.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Created employee work schedules to keep shifts properly staffed.
- Addressed customer questions and concerns regarding products and services.
- Oversaw daily operations of the service department, including scheduling and workflow management.
Education
High School Diploma -
Eagecrest High School
Centennial, CO05-2015
Skills
- Customer service
- Point-of-sale operation
- Cash handling
- Food safety compliance
- Order accuracy
- Inventory management
Certification
- QMAP Certification (2/23/2025)
- TIPS Certification (11/14/2024)
- ServSafe Manager Certification (8/5/2024)
Timeline
Server and Bartender
Reds Sunset Grill
10.2024 - Current
General Manager
Snarf's Sandwiches
01.2024 - 10.2024
Service Manager
Old Chicago Pizza
12.2022 - 01.2024
High School Diploma -
Eagecrest High School
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