Peyton Morgan
Waco,TX
Summary
.Experienced Office Manager and administration professional with 4 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
1
1
year of professional experience
Work History
Office Manager
Cyfair tire
03.2023 - Current
- At this job I am able to further my customer service skills
- I am the office manager I am in charge of ordering supplies
- I also bill out customers or take any payments over the phone or in person
- I am responsible for keeping our inventory up to date
- I answer the phone and schedule customers for any services they need, or dispatch service calls to our tire techs
- I am in charge of holding morning meetings with our staff to let them know what we have going on that day
- I am in charge of scheduling or approving vacations for my office staff
- I also make sure the tire techs uniforms are the appropriate uniforms and order them if they are not
- I keep our corporate office up to date on what is going on at this location.
County of Riverside
- 01.2023
- At this Job I am able to further my computer and time management skills
- Job duties include processing Medi-cal and Calfresh applications
- Interviewing customers and intaking their information that is needed to process their applications
- I also have to make sure I am keeping track of all my applications, and processing them before their due date
- I also need to make sure I am scanning in the important documents to my cases when needed
- I mail important forms to documents and make sure I let them know how to properly fill them out
- I also further my proficiency in Microsoft office programs.
Ironwood State Prison
- 04.2022
- At this job I was able to further my computer and Management skills
- My job duties included making the monthly schedules for the nurse, making sure there is coverage behind the nurses when they ask for time off
- I also processed all of the time off for the nursing staff and Office Technicians
- I also was in charge of setting up our monthly meetings and taking the minutes for them
- I also was in charge of answering the phones and responding to important emails
- I was also in charge of the sign in sheets for the nurse making sure they sign in and out at the appropriate time every day.
Comfort Suites
- 11.2014
- At this job I was able to further my customer service skills, and also my computer skills
- My job duties included making sure guests are happy, checking guests in and out, running the night reports, answering multiple phone lines, organizing all the reports for my manager
- Making reservations over the phone, and in person for future guests
- Answering any questions guests may have.Always be as friendly and kind as possible.Which is very easy for me.
Burger King
- 12.2012
- At this job I was able to further and improve my skills in customer service
- My job duties included operating the cash register, helping customers, operating the Drive- Thru, and preparing the food
- This job has helped me with time management, organizing, and also always having service with a smile
Mcdonalds
- 01.2012
- At this job I was able to further improve my skills in customer service
- My job duties included operating the cash register, helping customers, operating the Drive-Thru and preparing for the food to be sold
- I worked with the public but this experience has made it easier to be comfortable.
Halloween city
- 10.2011
- At this job I was able to practice and further my customer service skills
- My job duties included operating the cash register, operating the dressing rooms, stalked Merchandise, helping customers in every way
- I really enjoyed this job and being able to make small talk with the customers
- I also enjoyed how comfortable the environment was to work in.
Coachella Valley Collection Service
- At this job I was able to further my Customer Service skills and open my mind to the state of California laws
- My job duties included scanning, filing, preparing the mail
- I also was in charge of processing payments, imputing new clients information, processing bankruptcy's, sending proof of claims to the courts when people filed for bankruptcy
- I also prepared the affidavit
- I also was in charge of setting up the morning meeting and taking the minutes.
Macys
- At this job I was able to further my customer service skills
- My job duties included greeting customers, helping them with any questions that came up as well as finding products they needed, checking customers out or returning products that they were unhappy with
- Stocking the shelves, counting the cash register making sure we were not short or over, as well as doing inventory
- I would also be in charge of closing my department at end of day.
Days Inn
- At this job i was able to further my customer service skills, as well as my computer skills
- My job duties include checking guests in and out, making sure guests are comfortable and happy
- Assign housekeepers to rooms
- Answering any questions or concerns guests may have, run daily reports and email them to my boss
- Answering multiple phone lines at once
- Making reservations over the phone,and in person for future guests
- Faxing important documents for my boss, and guests
- Emailing potential guests and current guests any information they need
- Making sure cash drawer is even, and all cash taken that day was dropped.
Best Western
- At this job I was able to further my customer service skills, and also my computer skills
- My job duties are checking guests in and out, making sure they are happy, printing reports; daily reports, night audit
- Organization of said reports, taking reservations on the phone, and always giving the best service I can
- This job has helped me become comfortable with using a computer, making small talk with people, and organization, also filing.
Kmart
- At this job I was able to further and improve my customer service skill
- My job duties included operating the cash register, working in electronics, jewelry department, soft lines, shoes, garden shop, health and beauty, also stalking Merchandise
- This was my first job and it was easy to get use to and pick up
- The environment was comfortable and friendly to work in.
Education
Certified Nursing Assistant -
Palo Verde College
12.2013
High School Diploma -
Palo Verde Valley High School
Bachelor of Science - Nursing
Arizona College of Nursing
Tempe, AZSkills
- Over the course of my career, I have gained important skills in customer service and food services My experience with these skills gives me a valuable understanding of workplace dynamics and relationships that will contribute substantially to my ability to excel in any position, working with a wide variety of co-workers and superiors It has also taught me to be interested in the people that I am communicating with and what they have to say
- Team Supervision
- Office Management
- Inventory Control
- Customer Service
- Data Entry
- Billing
- Employee Supervision
- Bookkeeping
- Training and coaching
- Scheduling Coordination
- Scheduling
- Office Administration
- Document Management
- Human Resources
- Data Collection
- Appointment Scheduling
- Documentation
- Multi-Task Management
- Typing 55 WPM
- Minute Taking
- Clerical Support
- Strong Work Ethic
- Guest Engagement
- Administrative Support
- Call handling
- Positive Attitude
- Scheduling Meetings
- File Organization
- Problem-solving capabilities
- Advanced Microsoft Office
- Scheduling appointments
- Administrative assistance
References
References available upon request
Affiliations
- Reading
- Hiking
- Book club
References
References available upon request.
Timeline
Office Manager
Cyfair tire
03.2023 - Current
County of Riverside
- 01.2023
Ironwood State Prison
- 04.2022
Comfort Suites
- 11.2014
Burger King
- 12.2012
Mcdonalds
- 01.2012
Halloween city
- 10.2011
Coachella Valley Collection Service
Macys
Days Inn
Best Western
Kmart
Certified Nursing Assistant -
Palo Verde College
High School Diploma -
Palo Verde Valley High School
Bachelor of Science - Nursing
Arizona College of Nursing