Leasing Consultant
Knightvest Residential
Allen, TX
03.2024 - 07.2025
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Maintained accurate records of prospective renters, applications and leases.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Greeted potential tenants and provided information about the property.
- Developed marketing strategies aimed at increasing leasing activity within the community.
- Processed transfer requests from existing tenants who wished to move within the same building or complex.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Conducted tours of available apartments, highlighting features and amenities.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Received rent payments and tracked transactions in accounting software.
- Tracked leads using CRM software and followed up with interested parties.
- Contacted and followed up with tenants on renewal notices.
- I have also traveled to different properties to help out.
