Peyton Nussbaum

List of Responsibilities / Duties

· Assists Administrative Manager on any tasks as directed

· Email staff as directed

· Complete ordering for North office supplies

· Back up to business card ordering

· Scanning and filing documents as needed

· Assists in the maintenance of the Admin Calendar & Sick/Vacation calendar

· Fix any time-punch correction and review timecards before the end of payroll

· Help follow up on all time-off requests on Paylocity

· Help operate the FAMLI portal for all providers

· Assist will doctor credentialing

· Assist in marketing for doctors

· Assists with screening of potential resumes on Indeed. Conducts preliminary phone interviews and schedules secondary interviews.

· Conducts reference checks for potential candidates

· Manage BSM accounts

· Send monthly benefits information to eligible staff and answer any questions

· Completes Onboarding process for new hires for all departments

o Onboarding presentation

o Handbook review

o OSHA Tour

o BSM Course

o Paylocity training

o Create and complete employee files

· Completes Off boarding process for all departments

· Order name badges for employees

· Review and send all invoices to accountant

· Handles HIPPA breaches, ensures correct documentation is acquired from the involved employee, drafts correspondence to the affected patient and reports breaches quarterly.

· Maintains and files Accident Reports

· Organize any special events with admin assistants help

· Processes Humana & Kaiser enrollments and terminations

· Main Contact for AFLAC

· Humana/AFLAC/COBRA Invoices Review

· Maintaining and updating Employee Benefit Tracker and Benefit notification emails

· Assists with 401-K and FSA benefits, including keeping the eligibility list up to date

· Organize Flu shot signups for employees

· Add weekend call to Google

· Communicating Employee anniversary payouts to administrative manager for Payroll

· Manages water services for Union

· Update handbook and job description at the end of year

· Miscellaneous tasks as assigned throughout the day

Secondary list of Responsibilities/ Duties:

· CAQH Reattestments and updates

· Keeping provider rosters current with all hospitals

· Track Building Maintenance issues and be a main contact for issues with Griffiths Blessing

o Daily building issues/complaints

· Maintains Employee Files

· Maintains Doctor Files

· Notification emails, tracking, and filing of 30, 60, 90 days for all departments

· Dismissed patient maintenance and correspondence.

· Posts and updates Birthday and Anniversary Sheets

· Maintains and updates bulletin boards for the Main location and send any updates to all locations

· Maintains vendor files

· Maintenance of the Employee Kudos program. Distribution of Employee Kudos comments monthly.

· Schedule send emails for Birthdays & Anniversaries for all employees

· Doctor Credentialing items as needed

· Balances Petty Cash drawer every other week

· Maintaining credit card logs

· Maintenance of Compliance binders

· Maintains OSHA Compliance with monthly and annual checks

· Monthly Newsletter

· Maintain the My favorite binder

· Ordering of employee lunches & doctor meetings

· Update & distribute On Call lists

· Completes OIG quarterly

· Sort and file mail as needed

· Update building maintenance, inventory, and ordering log

• Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
• Increased efficiency by streamlining Front of House operations and implementing effective time management strategies.
• Reduced staff turnover by fostering a positive work environment and offering ongoing training opportunities.
• Ensured seamless guest experiences by coordinating with Back of House staff to facilitate smooth communication between departments.
• Handled customer complaints professionally and effectively, turning potential negative situations into positive outcomes.
• Oversaw inventory management processes for Front of House supplies, ensuring adequate stock levels are maintained at all times without excess waste or costs incurred.
• Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
• Monitored daily cash handling procedures to reduce discrepancies.
• Demonstrated adaptability in handling unexpected situations or challenges that arose during service hours, effectively addressing issues to maintain customer satisfaction levels.
• Performed cash handling activities and secured nightly bank deposits.
• Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
• Scheduled and rotated staff for adequate coverage and fair distribution of workload.