- Singing and Theater
- Yoga
- Attending Baseball games
- Visiting National Parks/Hiking
- Avid Reader
Peyton Oseth
New York,NY
Summary
Dynamic hospitality professional with extensive experience and training built from Disney Cruise Lines, one of the foremost companies in the industry. Excels in high-volume service and cash handling. Proven ability to train new staff and enhance customer satisfaction through strong multitasking and effective communication. Recognized for building rapport with guests and delivering exceptional service during special events.
Overview
7
7
years of professional experience
Work History
Bartender/Waitress
The Supply House
02.2020 - Current
- Very accustomed to serving high customer volumes during private events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of any closing shift.
- Responsible on multiple occasions for training new staff members, both behind the bar and on the floor helping to give the tools for a positive, efficient and hospitable workplace.
- Supported as a lead team member for special events through attentive service, adapting quickly to varying needs of guests or clients.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Waitress
The Daisy
06.2018 - 02.2020
- Restaurant had a private event space attached which hosted events daily, giving hands on experience to the operations side of hosting and executing an event to a level that met guest expectations.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Musical Performer
Disney Cruise Lines
10.2017 - 04.2018
- Completed certification in the following courses: Passenger Ship Training Certificate, Security Awareness, Personal Survival Techniques, Personal Safety and Social Responsibilities, Elementary First Aid, Fire Prevention and Fire Fighting - Theory Only.
- Received training on guest services and hospitality from a globally renowned hospitality company.
- Nurtured creative collaborations with other industry professionals to produce unique musical experiences for audiences.
- Consistently received positive feedback from venue managers and event organizers for punctuality, professionalism, and stage presence.
- Worked at a high level on a daily basis in guest interaction and service ensuring the most positive experience possible for guests.
Education
Bachelor of Arts - Musical Theatre
University of Wisconsin, Milwaukee
Milwaukee, WI05-2015
Skills
- Strong multitasking
- Team player attitude
- Clear and effective communication
- Cash register operation
- Memory retention
- Hospitality service expertise
- New hire training
- Customer service
Interests
Timeline
Bartender/Waitress
The Supply House
02.2020 - Current
Waitress
The Daisy
06.2018 - 02.2020
Musical Performer
Disney Cruise Lines
10.2017 - 04.2018
Bachelor of Arts - Musical Theatre
University of Wisconsin, Milwaukee
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