Peyton Ross
La Crosse
Summary
Proven leader in marketing and customer service, adept at driving brand visibility and engagement for Digger's Sting through innovative social media campaigns and exceptional fine dining experiences. Skilled in relationship building and team leadership, my strategies have significantly enhanced client satisfaction and team performance. Expertise in marketing and verbal communication has propelled business growth and customer interaction.
Overview
4
4
years of professional experience
Work History
Marketing Co-Manager
Digger's Sting
08.2024 - Current
- Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
- Increased brand visibility by creating and implementing targeted social media campaigns.
- Organized and managed social media contests, giveaways, or events to further engage with the target audience and increase brand awareness.
- Strategized and developed video content for client's website and social media publications.
- The restaurant's volume has increased as a result of our effective social media marketing initiatives
Fine Dining Server
Digger's Sting
11.2021 - Current
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overly salesdriven.
- Trained new servers on fine dining etiquette and company standards, improving overall team performance.
- Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
- Contributed to team effort by assisting colleagues when needed, displaying strong teamwork abilities within the server community.
Marketing Intern
Big Brothers Big Sisters
09.2024 - 12.2024
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Conducted market research to identify target audiences and optimize marketing efforts.
- Enhanced social media engagement through regular posting and audience interaction.
- Managed updates to company website, ensuring information was current and appealing to visitors.
- Boosted social media engagement by crafting and scheduling posts on various platforms.
- Assisted in organizing promotional events, leading to enhanced customer interaction with brand.
Sales Representative
Verizon
11.2020 - 06.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Associate Degree - Business Management
Southwest Wisconsin Technical College
Fennimore, WI05-2024
Skills
- Team leadership
- Customer service
- Decision-making
- Cross-functional teamwork
- Staff training and development
- Time management
- Marketing
- Goal setting
- Verbal and written communication
- Relationship building
Timeline
Marketing Intern
Big Brothers Big Sisters
09.2024 - 12.2024
Marketing Co-Manager
Digger's Sting
08.2024 - Current
Fine Dining Server
Digger's Sting
11.2021 - Current
Sales Representative
Verizon
11.2020 - 06.2021
Associate Degree - Business Management
Southwest Wisconsin Technical College
Similar Profiles
Viktoriya FreibergViktoriya Freiberg
Director Of Business Development at Global StingDirector Of Business Development at Global Sting
SUMMER JACOBSSUMMER JACOBS
ECNL Soccer Player at Sting Austin 08NLECNL Soccer Player at Sting Austin 08NL
Isaiah GhebrezghiIsaiah Ghebrezghi
Soccer Coach at Chinooks Soccer Club, Rangers Soccer Club, Sting Soccer ClubSoccer Coach at Chinooks Soccer Club, Rangers Soccer Club, Sting Soccer Club