To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Credentialing Coordinator
Inova Health System
12.2023 - Current
Pulls monthly data reports from database to perform audit accuracy of information
Works with medical staff office leaders and directors to ensure a completed credentialing process
Leads process improvement meetings and collaborates with team to encourage changes in policy/documents
Performs audits on credentialing teams for accuracy of physician/APP database files
Manages monthly tracking list documentation
Analyzes delineation of privileges (DOPs) for physician/APP privilege criteria
Works with risk management to obtain claims history documentation for medical malpractice insurance
Facilitates training and policy manual updates for team members
Works additional hours to assist the team with transition of credentialing files
Works with network payer department to obtain Medicare/Medicaid information
Processes critical files in a timely manner to meet committee dates
Coordinates with other specialists regarding sensitive health information and red/yellow flags
Works in compliance with hospital policies and medical staff bylaws.
Credentialing Specialist
Inova Health System
09.2019 - 12.2023
Voluntarily cross-trained to work to support multiple activities and departments to ensure team success
Utilized programs for complete and accurate background investigations
Managed high volumes of assigned files with highest productivity and accuracy
Assisted the team and supervisors with additional tasks
Processed credentialing applications efficiently in a timely manner
Handled challenging situations to ensure provider experience
Offered high level of customer service to providers needing assistance
Investigated red/yellow flag concerns with governing boards and committees
Obtains verification documents needed for processing
Utilizes identity proofing practices to authorize privileged credentials
Facilitate peer reference interviews as needed.
Guest Service Associate
Target Super Store
08.2013 - 08.2019
Trained as cashier
Managed guest services
Organized work schedules and breaks for employees
Communicated and worked with customers to fulfill needs or solved problems effectively
Managed tasks in multiple departments.
Education
Bachelor of Science - Business Administration And Management
George Mason University, School of Business
Fairfax, Virginia
05.2019
Associate of Science - Accounting And Business Management
Northern Virginia Community College
Manassas, Virginia
05.2016
Skills
Proficiency in Microsoft Suite
Organizational management
Professional writing and communication
Proposal writing and management
Business statistics
Data analysis
Reporting
Data entry
Investigation
Proficiency in Morrissey (MSOW) and Axuall
Web BI for healthcare
PreCheck and Certiphi
Office of Inspector General (OIG)
System for Award Management (SAM)
Maryland State Sanctions
Medicare/Medicaid Opt Out
Preclusion Search
Social Security Death Master
State License and DEA Registration
Identity Proofing
Malpractice Insurance Claims Report
Effective written and verbal communication
Data entry proficiency
Re-credentialing processes
Practitioner application monitoring
Application management
Credentialing oversight
Teamwork and Collaboration
Time Management
Attention to Detail
Problem-solving abilities
Multitasking Abilities
Excellent Communication
Critical Thinking
Organizational Skills
Team Collaboration
Effective Communication
Adaptability and Flexibility
Decision-Making
Written Communication
Process Implementation
References
Available upon Request
Timeline
Credentialing Coordinator
Inova Health System
12.2023 - Current
Credentialing Specialist
Inova Health System
09.2019 - 12.2023
Guest Service Associate
Target Super Store
08.2013 - 08.2019
Bachelor of Science - Business Administration And Management
George Mason University, School of Business
Associate of Science - Accounting And Business Management
Northern Virginia Community College
Similar Profiles
Karthia BaffoeKarthia Baffoe
Registered Nurse at Inova Health SystemRegistered Nurse at Inova Health System