Peyton Schoch
Lubbock,Texas
Summary
Efficient and proactive professional in hospitality support roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management, customer service, and beverage preparation techniques. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences.
Overview
4
4
years of professional experience
Work History
Food Runner
Landry's Seafood House
The Woodlands, TX
05.2024 - Current
- Made friendly conversation with customers to provide enjoyable bar experience.
- Organized food orders and ensured accuracy of items served to customers.
- Stocked customer service stations with paper products or beverage preparation items.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Assisted with the setup and breakdown of the dining area before and after service hours.
- Ensured that all orders were correct before leaving the kitchen area.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Monitored food quality before serving, ensuring all dishes met establishment standards.
- Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Collaborated with management team on ways to improve service levels within the restaurant.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Assisted in preparing dishes for service by garnishing and checking presentation.
Golf Cart Attendant
Windcrest Golf Club
Magnolia, TX
05.2024 - 08.2024
- Picked up golfers in parking lot, loaded clubs on carts and transported guests to range.
- Assisted with the opening and closing procedures of the golf operations.
- Provided directions to customers on how to safely operate a golf cart.
- Conducted pre-rental inspections of golf carts to ensure proper working order.
- Checked and emptied trash receptacles at entrance to golf shop.
- Resolved any conflicts between customers in a professional manner.
- Provided basic operational instructions to guests unfamiliar with golf cart usage.
- Managed golf cart inventory, ensuring availability for peak times.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Monitored patrons and equipment during rides to prevent accidents.
- Helped customers by answering questions regarding purchases and rentals.
- Assisted in inventory control and management of golf cart accessories and keys.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Worked closely with staff members in order to maintain efficient workflow.
To-Go Server
Gringos Tex Mex
The Woodlands, TX
05.2021 - 08.2023
- Filled faxed, mobile and online orders accurately, efficiently, and on-time.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Verified that prepared food met requirements for quality and quantity before delivery.
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Collaborated with team to deliver timely service of items.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Assisted guests with selecting food items based on dietary needs or preferences.
- Organized and tracked to-go orders while maintaining accuracy.
- Filled and served various beverages for customers.
- Processed payments accurately and efficiently using POS system.
- Packaged and bagged cooked food and prepared items.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Provided customer service by answering questions, addressing complaints, and resolving issues in a timely manner.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Ensured compliance with health safety standards for all food handling procedures.
- Maintained safe food handling practices to prevent germ spread.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Delivered orders to customers in an efficient manner with a friendly attitude.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Communicated effectively between the kitchen staff and customers regarding order status.
Hospital Volunteer
Memorial Hermann
The Woodlands, TX
05.2022 - 06.2023
- Observed safety protocols at all times while on duty in the hospital setting.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Improved quality of patient care by engaging with patients and families.
- Answered patient call signals and signal lights to determine patients' needs.
- Transported laboratory results, biological specimens and patient records to correct locations.
- Supported nursing staff by working on variety of projects to enhance department.
- Assisted in patient check-in and navigation throughout the hospital.
- Turned and repositioned bedridden patients to prevent bedsores.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Helped transport patients and assisted with discharges.
- Organized patient rooms, restocked supplies, and tidied up common areas.
- Provided reception support and gave general information to visitors and families.
- Supported hospital staff with clerical tasks, including data entry and file management.
- Restocked bins and shelves and displayed newest merchandise.
Education
High School Diploma -
Texas Tech University
Lubbock, TX12-2026
Skills
- Dining room assistance
- Service station maintenance
- Foodservice
- Table resetting
- Table service
- Dining room setup
- Opening and closing procedures
- Sense of urgency
- Order delivery practices
- Effective multitasking
- Food safety
- Issue escalation
- Menu memorization
- Kitchen communication
- Strong work ethic
- Heavy lifting
- Closing duties
- Food allergy awareness
- Kitchen support
- Supply restocking
- Teamwork and collaboration
- Serving staff support
- Active listening
- Server support
- Safe food handling
- Strong teamwork
- Quick learner
- Health and safety
- Flexible schedule
- Order management
- Memory retention
- Performance improvement
- Valid Driver's license
- Cleaning and sanitizing
- Table setting
- Fine dining
- Time management
- Table bussing
- Order verification
- Issue resolution
- Relationship building
- Food delivery
- Meal delivery
- Bussing tables
- Team building
- Cleanliness
- Training and mentoring
- Safety awareness
- Problem-solving
- POS systems
- Customer service
- Cash handling
- Beverage preparation
- Food presentation
- Efficient movement
- Proper sanitation
- Anticipating customer needs
- Food preparation
- Hospitality service expertise
- ServSafe certification
- Menu design
- Restaurant etiquette
Timeline
Food Runner
Landry's Seafood House
05.2024 - Current
Golf Cart Attendant
Windcrest Golf Club
05.2024 - 08.2024
Hospital Volunteer
Memorial Hermann
05.2022 - 06.2023
To-Go Server
Gringos Tex Mex
05.2021 - 08.2023
High School Diploma -
Texas Tech University
Similar Profiles
KAMRYN AGUIRREKAMRYN AGUIRRE
Host at Landry's Seafood HouseHost at Landry's Seafood House
Bryan MartinezBryan Martinez
Server at Landry's Seafood HouseServer at Landry's Seafood House
Luke HinchLuke Hinch
Server at Landry's Seafood HouseServer at Landry's Seafood House