Reliable, organized, and maintain classroom order to assist absent teachers. Assists students with basic questions regarding assignments and course content. Dependable and compassionate educator with experience teaching across diverse modalities.
Overview
9
9
years of professional experience
Work History
Substitute Teacher, K-12
Memphis - Shelby County Schools
Memphis, TN
01.2023 - Current
Experience with working with children with emotional and behavioral needs.
Modified instructional materials as needed for special education students.
Assisted with classroom instruction, following lesson plans and providing additional support to students.
Provided feedback to teachers on student behavior and performance in the classroom.
Instructed small groups or individual students who need extra help or attention.
Organized educational games or projects that reinforce concepts taught in class.
Monitored classrooms, ensuring that all students were safe and adhering to school rules.
Collaborated with other staff members to ensure a positive learning environment for students.
Developed creative activities to engage students in learning opportunities.
Utilized various teaching techniques to motivate students and foster their academic growth.
Enforced school policies regarding discipline, attendance, dress code.
Maintained accurate records of student attendance, grades and behavior reports.
Frosting Specialist
Nothing Bundt Cakes
Cordova, TN
03.2023 - Current
Take payment information and other pertinent information such as addresses and phone numbers to place orders.
Reinforce established quality control standards and followed procedures for optimal customer interactions.
Answer customer telephone calls promptly to avoid on-hold wait times.
Process customer service orders promptly to increase customer satisfaction.
Frost and decorate cakes.
Seasonal job.
Cashier
The Cheesecake Factory Restaurant
08.2015 - 02.2023
Cashier
Answer phones and take customers orders.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Answered questions about store policies and addressed customer concerns.
Worked closely with shift manager to solve problems and handle customer concerns .
Used POS system to enter orders, process payments and issue receipts.
Learned duties for various positions and provided backup at key times.
Maintained current knowledge of store promotions and highlighted sales to customers.
Line cook
Prepare menu items according to Cheesecake Factory's quality standards.
Handle high volume gas-range prep and execution, ensuring all orders are cooked promptly, accurately, and to order.
Management Support
Worked with floor team and managers to meet wide range of customer needs.
Responded promptly to requests for assistance, spills and customer inquiries.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
key holder
Checked personal identifications during alcohol sales.
Assisted customers with refunds and resolving transaction issues.